Director of Restaurants Job at Four Seasons (Cabo San Lucas)

Job Description

On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons "familia." Be a part of something truly special! Join the dream team of Four Seasons Cabo Del Sol as Director of Restaurants. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa & Spa Garden, and a Clubhouse event facility. The Director of Restaurants is responsible for overseeing the day-to-day operations of Cayao, Coraluz, and Sora restaurants and bars. This leadership role ensures a seamless dining experience aligned with brand standards, exceptional guest service, operational efficiency, and financial performance.

Job Responsibility

Direct the daily operations of Cayao, Coraluz, and Sora, ensuring seamless execution and exceptional guest experiences
Maintain consistent delivery of high-quality service, strictly adhering to brand standards and standard operating procedures (SOPs)
Act as the key liaison between front-of-house and culinary teams to guarantee coordination and food quality
Develop, manage, and oversee departmental budgets, forecasts, and labor cost controls
Monitor financial performance and implement upselling strategies to drive revenue and profitability
Analyze key performance indicators (KPIs) such as P&L, covers, and average checks, initiating corrective actions as necessary
Inspire, guide, and develop a high-performing team of assistant managers and frontline staff
Facilitate ongoing training programs focused on service excellence, product knowledge, and safety protocols
Lead efforts in performance management, employee engagement, recognition, and succession planning
Champion a personalized and memorable guest experience, ensuring service exceeds expectations
Promptly and professionally address guest feedback and complaints, ensuring effective resolution and follow-up
Partner with the marketing team to support outlet promotions, events, and guest engagement strategies
Ensure strict adherence to all health, safety, and hygiene regulations in line with local and corporate standards
Maintain compliance with licensing laws and all applicable regulatory requirements.

Requirements

Degree in Hospitality Management, Business Administration, or related field
Minimum 3-5 years of experience in a F&B leadership role, preferably in a luxury resort or hotel
Proven track record of managing multi-outlet operations
Strong leadership, communication, and interpersonal skills
Financial acumen and analytical thinking
Fluent in English and Spanish, other languages are an asset.

What we offer

Be part of a caring team with a family spirit
Have opportunities to build a successful career with global potential
Work in a diverse and challenging environment and engage with the leadership team
Be recognized for your accomplishments

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