Director of Resort Amenity Services Jobs

New

Guest Experience Specialist

Villatel, a hospitality company, is in search of a Guest Services Specialist. In...

Location

United States , Melbourne

Salary:

18.00 - 19.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate or bachelor’s degree in hospitality management, business administration, or related field preferred
A genuine passion for hospitality and a dedication to exceeding guest expectations through personalized service and attention to detail
Previous experience in a customer service or hospitality role, with a passion for providing exceptional service and creating memorable guest experiences
Excellent verbal and written communication skills, with the ability to interact professionally and effectively with guests, colleagues, and management
Strong problem-solving skills and the ability to think quickly to address guest inquiries or resolve issues in a timely and satisfactory manner
Ability to work collaboratively with colleagues and departments to achieve common goals and ensure guest satisfaction
Meticulous attention to detail coupled with the resourcefulness to ensure accuracy in guest service requests and resolutions
Willingness to work variable hours, including evenings, weekends, and holidays, to accommodate the needs of guests and the operational requirements of the resort properties

Job Responsibility

Provide information about resort amenities and services
Act as a resource for guests by providing recommendations for dining, entertainment, local attractions and activities, and arranging reservations or transportation as requested
Address guest inquiries, requests, and concerns promptly and courteously, either in person, via phone, or through electronic communication channels
Collaborate with operations, maintenance, and dispatch teams to fulfill guest requests, resolve issues, and ensure a seamless guest experience
Liaise with dispatch agents to communicate guest requests, prioritize tasks, and coordinate resource allocation to meet service demands effectively and efficiently
Solicit feedback from guests regarding their stay, actively listen to their concerns or suggestions, and relay relevant information to management and appropriate departments for action
Perform various administrative duties such as handling guest paperwork, processing payments, and maintaining accurate records of guest interactions and service requests
Coordinate with the Director of HR to ensure relevant educational materials are posted and available to the team

Fulltime

New

Principal Product Manager

We’re looking for a Principal Product Manager to join a fast growing product stu...

Location

United Kingdom , London

Salary:

85000.00 GBP / Year

Zebra People

Expiration Date

Until further notice

Requirements

An expert product manager, with proven experience in product methodology, and the ability to embed and scale structure and process across multiple teams and projects
Technically fluent, with deep knowledge of engineering processes, delivery lifecycles, and system constraints – able to translate between design intent and engineering possibilities, spotting and flagging risks early
Experience working across multiple products simultaneously, comfortable balancing priorities across different clients and industries
Commercially aware, able to make product decisions with business impact. Able to identify where product roadmaps could open new revenue opportunities
A cross functional leader, comfortable leading unified ceremonies, while giving the tools to empower the team to own technical delivery. Excellent at aligning stakeholders, running workshops, and uniting teams around a clear product vision

Job Responsibility

Own product and its methodology – take full ownership of the products you manage, knowing them inside and out, constantly testing and improving them. At the same time, embed a clear, consistent approach to discovery, delivery, & development that spans across multiple products
Scale best practise across strategy & client services – capture and pass product development learnings into their GTM and client services team, helping them turn knowledge into tangible solutions across clients
Bridge disciplines – unite design & engineering teams, running stand-ups & sprints, while ensuring ideas translate into delivery and design decisions that align with technical feasibility
Lead client relationships – act as a trusted point of contact, managing communications & aligning product strategy with stakeholders
Lead roadmap development to ensure commercial value & growth for the customer and business
Drive product evolution – keep projects future-facing, ensure continuity and consistency, while finding and creating space for innovation. Make informed trade-offs between speed, scope & scalability
Mentor & support – provide mentorship and guidance to their Digital Project Manager, helping them grow in product-focused roles. Bring leadership and management to product teams, giving them a strong foundation of expertise to build from

What we offer

32 days holiday (inc. Bank Holidays)
cycle-to-work scheme
quarterly team socials
8-weeks working away allowance each year
Your birthday off
Health & wellbeing budget including both Vitality Private Healthcare and WellHub unlimited gym access and wellbeing apps
Quarterly OKRs & bonus opportunities with monthly check-ins to support your growth
A genuinely supportive culture in an innovative & inspiring workspace

Fulltime

New

Sales consultant

ZIG Superwallet, is a cutting-edge AI based mobile wallet product where people c...

Location

Salary:

Not provided

Zed Digital

Expiration Date

Until further notice

Requirements

Proven sales experience
communication skills
ability to work independently
knowledge of the industry is a plus
proven experience in sales consulting or similar roles, preferably with exposure to public transit, venues, or digital payment solutions
strong track record in developing and executing successful sales strategies
excellent communication, negotiation, and relationship-building skills
self-motivated, with the ability to work independently as a freelance contractor
familiarity with mobile wallet technologies and digital payment ecosystems is a plus
analytical mindset with the ability to leverage market data for strategic decision-making

Job Responsibility

Market research
developing sales strategies
building relationships
collaborating with marketing
providing updates
offering market insights
conduct market research to identify opportunities within public transit agencies and venue operations
develop and implement targeted sales strategies to promote ZIG Superwallet in these markets
build and maintain relationships with key decision-makers, including transit authorities and venue managers
collaborate with our marketing team to create tailored sales materials, demos, and presentations

New

Staff Product Designer

At Perk, we believe in empowering cross-functional teams that drive exceptional ...

Location

United Kingdom , London

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

8-10+ years of product design experience at a fast-growing tech company
Experience with Expense Management, FinTech, or SaaS products is a strong plus
Passionate energy for great design and amplifying our team culture
Experience working in fast-paced product companies with an international footprint
Experience in presenting ideas to various levels in the org—team, colleagues, management, and executives
Excellent communication skills that excite stakeholders and articulate a vision
Ability to influence product roadmaps working alongside Product Managers and Engineers
Experience educating, partnering with, building with, and influencing product teams
Experience in inclusive design and accessibility

Job Responsibility

Design for Impact: Define end-to-end user experiences across web and mobile, and craft designs that not only delight users but also deliver measurable, strategic impact for the business
Bring Insights to Life: Turn data, customer feedback, and market research into products tailored to the US market
Shape the Vision: Partner with Product, engineering and design leadership to define clear problem statements, and shaping the strategy for your product area that balances user needs with business goals
Collaborate Across Functions: Ensuring a good collaboration with engineers, product, research, and content design to get the best outcomes together
Champion our users’ needs: Be the voice of our customers in internal forums, and advocate for best-in-class usability, scalability, and accessibility
Elevate the Craft: Oversee the overall experience for your product area and for the Design team overall
making sure the quality meets our standards: reviewing work, mentoring peers and running processes for that purpose

What we offer

A competitive compensation package, including equity options in Perk
25 days annual leave plus bank holidays
Company Pension Plan with Aviva
Private medical insurance from Bupa
Life insurance with Zurich
Income Protection + Wellbeing App with Unum
Access to voluntary dental insurance through Bupa
Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus
Discounts on 12-month gym memberships with GymFlex
Spring Health - Get access to 12x therapy & 12x coaching sessions per year!

Fulltime

New

Implementation Engineer

The Senior Onboarding Engineer owns the end-to-end client onboarding process — f...

Location

India , Hyderabad

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

Proven MSP onboarding experience across multiple clients and environments
Hands-on expertise in NinjaOne RMM / PSA configuration, automation, and scripting
Deep knowledge of Microsoft 365, Entra ID, Intune, Defender for Endpoint, Defender for Office 365
Practical experience in Axcient x360Recover / x360Cloud backup configuration and restore validation
Strong understanding of Meraki networking, Cisco VPN, and SNMP monitoring
Familiarity with Microsoft Sentinel, Purview, and Cynomi compliance tools
Proficiency in PowerShell and Bash for automation and policy enforcement
Strong documentation discipline with IT Glue, Zoho Vault, and SharePoint
Excellent understanding of MSP operations, SLAs, and ITIL processes

Job Responsibility

Act as the technical lead for new client onboarding engagements
Conduct kick-off calls with clients, gather infrastructure data, define timelines, and document scope of onboarding
Translate SOWs and service catalogs into actionable onboarding plans with milestones and dependencies
Collaborate with MSP Lead, vCISO, and TAMs to align security, compliance, and operational requirements
Lead discovery across on-prem, hybrid, and cloud environments: servers, endpoints, firewalls, switches, VPNs, M365 tenants, backups
Use NinjaOne, Intune, and network scanning tools to build the initial device inventory
Evaluate existing patch levels, AV coverage, backup health, and identity configurations
Document full environment architecture in IT Glue with asset hierarchy and configuration snapshots
Design and implement NinjaOne RMM configurations for new clients — groups, automation jobs, patch policies, alerts, and scripts
Integrate RMM with PSA modules for ticket creation, escalation, and SLA tracking

Fulltime

New

Junior Digital Project Manager

Looking for a Junior Digital Project Manager to support the delivery of website ...

Location

United Kingdom , London

Salary:

30000.00 - 35000.00 GBP / Year

Zebra People

Expiration Date

Until further notice

Requirements

1–2 years in digital project management, in an agency environment
Experience delivering corporate or B2B websites
Understanding of CMS platforms, APIs, and website project lifecycles
Strong organisation, communication, and stakeholder management skills
Confident with written documentation, such as briefs, reports, and statements of work

Job Responsibility

Assist in scoping, planning, and scheduling projects, ensuring resources and timelines are clear
Coordinate internal teams to keep projects on track
Maintain clear communication with clients, providing updates and documentation
Support the preparation of proposals, statements of work, and presentation materials
Monitor project budgets and timelines, escalating risks where necessary
Contribute to a positive agency culture through collaboration and engagement

Fulltime

New

Electrical Engineer

This position requires a qualified professional engineer to design and perform Q...

Location

United States , Charlotte

Salary:

Not provided

Zapata (North Carolina)

Expiration Date

Until further notice

Requirements

BS in Electrical Engineering
Current professional engineering license preferred and ability to be licensed by comity in other states
Minimum 5 years’ electrical and communication design and/or construction experience
LEED-AP certification preferred
Working knowledge of applicable design and building codes
Experience administering and managing construction contracts
Computer proficiency in Excel, Word, CAD, and discipline specific software
Ability to have strong rapport with clients
Strong written communication skills
Strong interpersonal skills

Job Responsibility

Prepares designs for electrical and communications projects
Evaluates, selects, and applies standard engineering techniques, procedures and criteria, using judgment in making some substantial engineering adaptations and modifications to assigned projects
Assists in the planning, designing, and monitoring of projects for substantial new construction, renovation and improvement projects for real property facilities encompassing highly specialized or unique requirements
Conducts site visits to document conditions
Assists in the preparation of written reports
Perform QC of designs for electrical and communications projects
Assists in serving as a technical consultant concerning facilities planning, design, construction and/or maintenance for different categories of facilities
determine resources and perform long-range planning
Reviews consultant-prepared design drawings, indicating basic design corrections, prepare technical specifications, review engineering plans for compliance with numerous regulatory acts
Prepares specifications for construction cost estimates

What we offer

medical, dental, vision, flexible spending accounts, disability and life insurance, paid time off, holiday pay, and 401(k) participation

Fulltime

New

Technical Alignment Manager

The Technical Alignment Manager (TAM) is the primary technical advisor and clien...

Location

United States , Dallas

Salary:

Not provided

Zazz

Expiration Date

Until further notice

Requirements

Minimum 4-6 years in MSP
Strong understanding of MSP operations, RMM/PSA workflows, and compliance frameworks
Hands-on with: NinjaOne RMM / PSA for monitoring and automation
Microsoft 365, Intune, Entra ID, Defender, Purview
Axcient x360Recover / x360Cloud for BCDR validation
Cynomi for vCISO and compliance posture tracking
Meraki Dashboard, Cisco VPN, IT Glue, Zoho Vault
Proficiency in PowerShell / Bash scripting for audit and automation tasks
Excellent communication, documentation, and client-presentation skills

Job Responsibility

Conduct quarterly technical and compliance reviews using NinjaOne, Intune, Defender, Axcient, Cynomi, and Purview
Audit client environments for patching, AV, backup, identity, and security gaps
Maintain and enforce Zazz’s technical standards and baselines across all clients
Collaborate with vCISO and delivery teams to address risks and track remediation
Present alignment reports and technology roadmaps during client review meetings (QBRs)
Act as the technical POC for clients, translating technical findings into business impact
Ensure documentation and evidence updates in IT Glue / Zoho Vault

Fulltime

Director of Resort Amenity Services

Villatel

Location:
United States, Orlando

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 13, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Director of Resort Amenity Services

Villatel

Location:United States, Orlando

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 13, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Director of Resort Amenity Services

Guest Experience Specialist

Principal Product Manager

Sales consultant

Staff Product Designer

Implementation Engineer

Junior Digital Project Manager

Electrical Engineer

Technical Alignment Manager

Location:
United States, Orlando

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
December 13, 2025