Director of Residences Job at Four Seasons (Cabo San Lucas)

Director of Residences

Location

United States , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
5–10 years of progressive leadership experience in luxury hotel operations or residential property management
Strong leadership and team development skills with a passion for service excellence
Solid understanding of luxury hospitality standards and residential operations
Excellent communication and interpersonal skills
fluency in English required

Job Responsibility

Build meaningful relationships with residence owners, anticipating their needs and creating personalized, memorable experiences
Serve as the key liaison between the Hotel and Residences, ensuring seamless communication of events, services, and updates
Oversee the physical condition of the property, ensuring all public areas, back-of-house spaces, and amenities meet Four Seasons standards
Conduct routine inspections and ensure compliance with health, safety, and operational protocols
Lead and manage the residences team, including hiring, scheduling, training, coaching, and performance management
Ensure adherence to HOA agreements, property policies, and Four Seasons operating standards
Manage inventory, vendor relationships, and procurement of supplies and equipment
Develop and manage annual budgets, monitor financial performance, and control expenses
Coordinate smooth resident move-ins, move-outs, deliveries, and day-to-day service requests
Foster a professional, collaborative, and service-driven work environment

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Access to on-site wellness facilities (property-specific benefit)
Opportunities for career growth within Four Seasons

Fulltime

Director of Residences

The Director of Residences provides strategic leadership for all aspects of the ...

Location

Mauritius , Beau Champ

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
Excellent personal presentation and interpersonal skills
College degree preferably in business or hospitality management, or equivalent experience
Degree preferred, Business, Finance, or Real Estate Management preferred, or equivalent experience 5-10 years of property management / residential operations and/or Hotel management
Ability to read, write, and speak English
French a plus

Job Responsibility

Be a part of the Executive Committee
Identify and develop strategies to enhance the residential value proposition (in line with Four Seasons Policies & Procedures)
Accountable for ensuring the attainment of the residential goals and objectives (including financial and capital reserve plans)
Accountable for continuous improvement in overall operations with an emphasis on increasing owner satisfaction, and revenue and reducing costs with the approval of the GM
Master the syndicate allocation methods, budget process and financial reporting obligations (with the assistance of the Director of Finance)
Manage operational challenges & opportunities
Conduct meetings with the Board of Directors with respect to By-Law requirements
Lead HOA budgeting and annual meetings and manage HOA Board Meetings (Maintain the books and minutes of the HOA and ensure they are kept updated as per the Property Documents)
Maintain appropriate relationships with the developer, hotel, and residential owners
Attend and participate in all Executive Committee meetings and events

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary Employee Meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Director of Residences

The Director of Residences provides strategic leadership for all aspects of the ...

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Pre-opening experience, project, and stakeholder management
Excellent personal presentation and interpersonal skills
College degree preferably in business or hospitality management, or equivalent experience
Degree preferred, Business, Finance, or Real Estate Management preferred, or equivalent experience 5-10 years of property management / residential operations and/or Hotel management
Ability to read, write, and speak English and Spanish

Job Responsibility

Be a part of the pre-opening team
Identify and develop strategies to enhance the residential value proposition (in line with Four Seasons Policies & Procedures)
Accountable for ensuring the attainment of the residential goals and objectives (including financial and capital reserve plans)
Accountable for continuous improvement in overall operations with an emphasis on increasing owner satisfaction, and revenue and reducing costs with the approval of the GM
Master the syndicate allocation methods, budget process and financial reporting obligations (with the assistance of the Director of Finance)
Manage operational challenges & opportunities
Conduct meetings with the Board of Directors with respect to By-Law requirements
Lead HOA budgeting and annual meetings and manage HOA Board Meetings (Maintain the books and minutes of the HOA and ensure they are kept updated as per the Property Documents)
Maintain appropriate relationships with the developer, hotel, and residential owners
Attend and participate in all Executive Committee meetings and events

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary Employee Meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Director of Residences

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

Indonesia , Jakarta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to represent the developer, the residential entity, the homeowner to the public, industry and government in such a manner to enhance the reputation of the developer, the residential entity and to gain recognition for their competency and contribution
Ability to manage multiple stakeholder needs and agendas
Strong interpersonal skills and team player
Takes initiative and demonstrates sound judgement
Handles pressure and manages multiple tasks with time constraints
Handle pressure with time constraints
Legal competency
Ability to negotiate and influence
Critical thinking
Conflict resolution

Job Responsibility

Establish and execute an annual residential operations plan
Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for development
Manage all purchasing, procurement and third party contracts on behalf of the residential entity
Monitor and review the monthly profit and loss statement of each entity, analyze the result and take action when necessary
Lead residential budgeting process and annual meetings in accordance with the entities bi-laws
Control expenses based on HOA Budget
Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements and address deficiencies
Prepare and execute capital expenditure plan/reserve study plan
Active participate in all appropriate committees such as energy conservation program, safety committees, recycling program etc
Manage and conduct meetings with HOA Board of Director lead HOA budgeting and annual meetings

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms

Fulltime

Director of Residences

The Director of Residences drives all leadership and management for all aspects ...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Hospitality, Business Administration, Property Management, or a related field
7–10 years of leadership experience in luxury residential operations, property/HOA management, resort real estate, or hospitality
Proven experience overseeing luxury residential operations, including property management, financial oversight, owner relations, and stakeholder coordination
Strong understanding of hotel/resort operations (Engineering, Housekeeping, Security, Finance)
Demonstrated ability to perform under pressure and serve a highly demanding luxury clientele
Strong financial acumen: capital planning, budgeting, P&L management, forecasting, and reporting
Expertise in asset management and stewardship of high-value physical properties
Bilingual (English/Spanish)
Professional presence and integrity when representing the Developer, Residential Entity, Hotel/Resort, and homeowners
Excellent interpersonal skills with the ability to build trust-based relationships at all levels

Job Responsibility

Develop and execute the Annual Operating Plan for all Residential entities
Oversee day‑to‑day operations for HOA common areas and private residential services
Ensure compliance with all standard operating procedures, service standards, and property policies
Conduct regular inspections of all exclusive and common areas
identify deficiencies and drive improvements
Respond effectively to emergencies, ensuring safety and compliance with local regulations
Represent the Residential area in key meetings, committees, and events across the property
Lead preventive maintenance, safety, risk management, and ongoing maintenance programs
Collaborate with Housekeeping and Engineering to ensure immaculate conditions across all residential areas
Oversee deep‑cleaning cycles and specialized maintenance programs

What we offer

Highly competitive salaries
Annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards
Employee of the Month & Employee of the Year Awards

Fulltime

Assistant Director of Residences

The Four Seasons Resort, Nevis is Seeking an Assistant Director of Residences wh...

Location

Saint Kitts and Nevis , Charlestown

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Three to Five years in management role with residential property management experience
Previous Rooms, Finance and Engineering experience useful
Knowledge of residential operations, rules and regulations, HOA policies, finance, governance, and innovative resident experiences
The ability to lead a team in a positive and effective manner, creating a great place to work for all
Ability to read, write and speak English in a clear manner

Job Responsibility

Engage with Residence owners creating genuine connections and know their preferences, family members, frequent visitors, and vendors
Follow up with glitches and provide personalized recognition for special occasions and events
Liaison between The Hotel and Residences
Stay informed about The Resort current events and communicate to residents and staff
Report any service discrepancies through the proper channels
Maintain the physical property to the highest standards including all back of house areas, public areas, parking, landscaping, and equipment
Inspections should be conducted on a regular basis with reports kept as required
Ensure compliance with all Health and Safety systems
Manage and oversee all aspects of employee relations including scheduling, interviewing, training, coaching, recognizing, appreciating, responding appropriately to concerns and complaints, disciplinary action, and payroll
Ensure compliance with Residences polices HOA (Homeowner- Association) Agreements, operating procedures, rules and regulations for the residents and staff

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Assistant Director Of Engineering For Residences

Assists department head in managing budget, capital expenditures, preventative m...

Location

United States , Singer Island

Salary:

79000.00 - 108000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
2 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

Job Responsibility

Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation
Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection
Assigns, tracks and follows up on status of work assigned to staff and contractors
Helps increase guest and employee satisfaction through effective communications and training
Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Helps establish priorities for total property maintenance needs
Supervises the day to day operations of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Maintains and operates equipment at optimum effectiveness, efficiency and safety
Supervises distribution of repair work orders

Fulltime

Assistant Director of Engineering for Residences

Assists department head in managing budget, capital expenditures, preventative m...

Location

United States , Dallas

Salary:

77000.00 - 104000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
2 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

Job Responsibility

Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Helps establish priorities for total property maintenance needs
Supervises the day to day operations of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Maintains and operates equipment at optimum effectiveness, efficiency and safety
Supervises distribution of repair work orders
Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed
Acts as technical liaison for all departments in property
Supervises Engineering in the absence of the Director of Engineering
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment

Fulltime

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Director of Residences

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Assistant Director of Engineering for Residences

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