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Director of Research Operations

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Memorial Healthcare System

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Location:
United States , Hollywood

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Director of Research Operations, working with the Chief of Medical Research, serves as the system-wide operational leader responsible for translating strategy into high-performing research infrastructure, financial stewardship, and operational excellence. This role oversees the full research lifecycle—including start-up, contracting, budgeting, grants, financial management, compliance, and analytics—for more than 400 active studies across all hospitals and service lines. As a key member of the Research Leadership Team, the Director drives performance improvement, develops and monitors enterprise-wide KPIs, strengthens governance, and partners with executive, clinical, and administrative leaders to advance the institution’s research mission.

Job Responsibility:

  • Serves as consultant to all levels of management to provide decision support for initiatives, policies, and procedures
  • Functions in a supervisory capacity by staffing, hiring, orienting, performance management and administering disciplinary actions for employees
  • Takes an active role in ensuring positive Employee Engagement within the department
  • Performs special projects and duties as assigned, including necessary research, forecasting, and conflict resolution
  • Directs sponsor and departmental budget preparation and financial planning processes including budget review for compliance and opportunities
  • developing protocol specific budgets
  • and tracking protocol related revenues and expenses by sponsors
  • Directs and performs statistical, cost, and financial analysis of research data extracted from various internal sources
  • Prepares reports based on findings, including healthcare costs, grants, provider contracts, debt capacity, and revenue and profitability

Requirements:

  • Bachelors (Required)
  • Minimum of seven (7) years of experience in clinical research administration, including leadership of research operations
  • Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision
  • Must be able to work in a stressful environment and take appropriate action
  • Extensive clinical and health services research and operations experience, affording the ability to advise, implement, oversee, and strategize to optimize research funding and productivity
  • Strong knowledge of FDA, ICH-GCP, OHRP, CMS billing compliance, and federal grant regulations
  • Strong leadership, communication, and change-management skills
  • Demonstrated experience overseeing study start-up, research contracting, coverage analysis, budgeting, and finance
  • Experience with research billing compliance and clinical trial financial workflows
  • Experience developing process improvements, KPIs, and productivity/workload systems
  • Experience in a multi-hospital or large health system
  • Experience with Epic, CTMS, Project Management Systems or other research/clinical systems
  • Experience implementing workload acuity scoring models and operational dashboards
  • Experience with investigator-initiated research and sponsored research grants

Nice to have:

  • Master’s degree (MBA, MHA, MPH, MS, or related) preferred
  • Certified Clinical Research Professional (CRPC)
  • Certified Clinical Research Associate (CCRA)
  • Certified Research Associate (CRA)
  • ACRP-CP Certified Professional

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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