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Four Seasons Logo Four Seasons · Public Relations

Director of Public Relations and Marketing

China, Hangzhou · Job Posted June 28, 2026
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Job Description

Develop and execute a strategic plan including PR, social media and other marketing communications channels to support the business objectives of the hotel. Deploy a creative content strategy across multiple owned and earned channels. This role is part of Public Relations and Communications department, reporting into Commercial Director.

Job Responsibility

  • Ensures the hotel’s web presence (websites, microsites, tactical landing pages, etc.) is aligned with the Hotel’s positioning and business objectives
  • Work closely with operational departments on marketing and promotions
  • Leverage social media channels to amplify key messages and activities, elevating the importance of strategic and creative communication
  • Actively pitch stories to media as well as Corporate Communication channels (FS News, Four Seasons Magazine print and online, the World of Four Seasons Content platforms, etc.) and relevant global corporate PR agencies
  • Effectively maintain thorough, accurate and quality media contact database, including online publications and resource materials

Requirements

  • Minimum7 years’ experience in related position with Four Seasons or other organization
  • Requires knowledge or the ability to operate computer equipment including word processing and spreadsheet software
  • Good knowledge of Word, Excel and PowerPoint
  • Has strong interpersonal skills, is able to prioritize and adapt to the changing needs of the operation
  • Requires basic computer skills for online training
  • Requires reading, writing and oral proficiency in the English and Chinese language
  • Has the ability to anticipate and prioritize the needs of the guest proactively
  • Is energetic and has a professional approach to his/her craft

What we offer

  • Competitive Salary, wages and benefits
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Employee service awards
  • Employee activities
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