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Four Seasons Logo Four Seasons · Public Relations

Director of Public Relations and Marketing

United States, Chicago Employment contract 125000.00 - 135000.00 USD / Year · Job Posted June 15, 2026
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Job Responsibility

  • Develop and lead the annual PR and Marketing strategy and supporting channel plans aligned with commercial goals and property priorities
  • Lead the creation and execution of the integrated marketing and communications calendar, including campaign plans, global brand initiatives, and on-property activations and F&B promotions
  • Identify and analyze seasonal trends, key moments, priority feeder markets, and target audiences to inform annual marketing and campaign planning
  • Apply market intelligence, consumer trends, guest insights, and competitive analysis to guide positioning and data-driven decision-making
  • Build and maintain strong relationships with tier-one local, regional, and international media through proactive pitching, press trips, immersive experiences, representation at in-market media events and ongoing engagement
  • Maintain an up-to-date Press Room with media materials and property assets aligned to strategic narratives and brand standards
  • Direct local PR agency work: define scopes, expectations, and success measures
  • ensure deliverables support property priorities
  • Develop and execute an annual awards strategy aligned with brand priorities, overseeing submissions for hospitality, travel, lifestyle, culinary, wellness, and sustainability awards
  • Lead integrated marketing campaigns across paid, owned, and earned channels to drive reach, conversion, and aspiration, ensuring seamless orchestration and alignment with brand guidelines
  • Define and activate the property’s unique positioning through compelling storytelling and creative expression in partnership with Global and Regional teams
  • Manage production and coordination of property photo and video shoots to support brand storytelling, always-on content needs, and campaign priorities
  • Identify, evaluate, negotiate, and activate strategic brand collaborations, applying strong judgment and commercial acumen to ensure alignment with brand positioning, guest experience, and measurable commercial impact

Requirements

  • Bachelor’s degree in communications, Public Relations, Marketing, or a related field
  • or equivalent experience
  • Minimum 5 or more years of experience in public relations and marketing, including leadership responsibilities
  • luxury hospitality or related industry experience preferred
  • Excellent writing, presentation and communications skills, with a strong sense of quality and a creative mind set
  • Extensive leadership experience in both public relations and marketing disciplines, ideally within luxury hospitality and/or luxury goods/services
  • Proven ability to develop and execute integrated content strategies across paid, owned, and earned channels to deliver measurable outcomes and optimize ROI
  • Experience in overseeing paid media and SEO strategies, interpreting performance dashboards, and partnering with agencies to optimize initiatives
  • Creative thinking and ability to translate ideas into innovative campaigns that deliver measurable results
  • Critical thinking and sound decision-making under pressure
  • High level of organization with attention to detail and ability to manage complex projects
  • Resilience and adaptability in a fast-paced environment

What we offer

  • Annual Incentive Plan
  • Complimentary stays at Four Seasons worldwide (subject to availability)
  • Free employee meals prepared by the culinary team
  • Complimentary dry cleaning of employee uniforms
  • A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off
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