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The Director of Product will own the end-to-end product strategy and execution for CLEAR’s Travel digital experiences across mobile app and web, spanning enrollment, winback, and the member journey from home-to-gate. This role is accountable for driving meaningful growth outcomes by improving acquisition, increasing mobile app adoption and utilization, and evolving CLEAR’s digital assist into a differentiated, high-utility travel experience.
Job Responsibility:
Own the CLEAR Travel product portfolio across mobile app and web, defining the long-term vision, strategy, and roadmap
Identify the product capabilities that will materially increase mobile app downloads, engagement, and habitual usage
Drive growth-focused improvements to the web experience
Develop and articulate product strategy at the SLT level
Partner with Engineering, Design, and Data to deliver scalable, high-quality consumer experiences
Identify and incubate new monetization and engagement opportunities within the Travel ecosystem
Manage and mentor a small team of Product Managers
Establish strong product operating rhythms
Champion customer obsession and execution excellence
Requirements:
10+ years of experience in product management, including leading consumer-facing products across mobile and web
Proven track record owning growth-oriented funnels (acquisition, conversion, engagement) in subscription, eCommerce, or consumer platforms
Deep experience driving mobile app strategy (iOS/Android), including activation, engagement, and retention
Comfort operating at both strategy and execution layers
Strong cross-functional leadership skills, with experience partnering closely with Marketing, Engineering, Design, Data, and Operations
Data-fluent and experiment-driven, with hands-on experience using analytics and A/B testing
Clear, concise communicator who can influence senior leaders
People leader who enjoys coaching PMs
Thrives in ambiguity, moves quickly, and brings strong judgment
Deeply customer-obsessed
What we offer:
Comprehensive healthcare plans
Family-building benefits (fertility and adoption/surrogacy support)
Flexible time off
Annual wellness stipend
Free OneMedical memberships for you and your dependents
A CLEAR Plus membership
A 401(k) retirement plan with employer match
Catered lunches every day
Fully stocked kitchens
Stipends and reimbursement programs for well-being and learning & development