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As the Director of Product for Payments, you will own the product vision and execution for Canary's payments platform. You'll operate at the intersection of fintech and hospitality, partnering with payment processors, managing PCI compliance, and delivering secure, frictionless payment experiences across mobile check-in, kiosks, sales and catering workflows, and international markets.
Job Responsibility:
Own the end-to-end payments product strategy across the company
Define the multi-year vision that enables Canary to dramatically expand its Payments business
Expand payment processor integrations to unblock Sales and Activation globally
Prioritize integrations based on addressable market, enterprise deal requirements, and international needs
Build and scale payments infrastructure as a platform
Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage
Coach for outcomes, build payments domain expertise, and develop technical product leaders
Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing
Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement
Operate in a fast-paced, high-accountability environment
Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data
Requirements:
6+ years in product management, including at least 3+ years in payments
Deep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers)
Track record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement)
Experience navigating regulated environments and complex technical integrations with payment processors and PSPs
Strong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows
Proven ability to drive enterprise deals where payments are a critical component
Experience with Vertical B2B SaaS is a strong plus
Technical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems
Comfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs
Nice to have:
Experience with international payments, chargeback management, fraud prevention, or sales and catering / events management software
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget towards purchases for personal goals
Professional Development Chats: budget for cross functional professional development conversations
Travel Reimbursement: travel stipend to visit offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit towards stay at a hotel that Canary works with
Opportunity to earn a discretionary bonus and/or equity