Director of Product, Payments

• Own the end-to-end payments product strategy across the company
• Define the multi-year vision that enables Canary to dramatically expand its Payments business
• Expand payment processor integrations to unblock Sales and Activation globally
• Prioritize integrations based on addressable market, enterprise deal requirements, and international needs
• Build and scale payments infrastructure as a platform
• Deliver capabilities like card-on-file, tokenization, fraud detection, chargeback prevention, surcharging, currency exchange, and reporting that all application teams can leverage
• Coach for outcomes, build payments domain expertise, and develop technical product leaders
• Orchestrate complex go-to-market motions with Sales, Partnerships, and Marketing
• Structure payment processor agreements, enable the sales team on payment capabilities, and close enterprise deals where payments are a gating requirement
• Operate in a fast-paced, high-accountability environment
• Make pragmatic build vs. buy decisions, ship MVPs to validate hypotheses, and iterate based on customer feedback and payment data

• 6+ years in product management, including at least 3+ years in payments
• Deep understanding of payment processing ecosystems: acquirers, processors, gateways, tokenization, PCI compliance, interchange economics, and payment methods (cards, ACH, wallets, bank transfers)
• Track record of building and scaling payment products from 0 to 1 and at scale, with measurable business impact (TPV, revenue, margin improvement)
• Experience navigating regulated environments and complex technical integrations with payment processors and PSPs
• Strong product judgment for balancing security, compliance, user experience, and commercial outcomes in payment flows
• Proven ability to drive enterprise deals where payments are a critical component
• Experience with Vertical B2B SaaS is a strong plus
• Technical fluency to partner with Engineering on payments infrastructure, API design, event-driven architectures, and fault-tolerant systems
• Comfortable operating in a fast-paced, high-growth environment with evolving priorities and competing stakeholder needs

Experience with international payments, chargeback management, fraud prevention, or sales and catering / events management software

• Canary Days: company wide days off each month
• Self Improvement Club: budget towards purchases for personal goals
• Professional Development Chats: budget for cross functional professional development conversations
• Travel Reimbursement: travel stipend to visit offices in New York, San Francisco or Dallas
• Personal Travel Reimbursement: credit towards stay at a hotel that Canary works with
• Opportunity to earn a discretionary bonus and/or equity