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As the Director of Product Management for our Managed Detection and Response (MDR) business, you will lead the development and execution of product strategy that drives customer value, operational efficiency, and market differentiation. You will collaborate cross-functionally with engineering, go-to-market, and customer success teams to evolve and scale our MDR offerings in response to a dynamic threat landscape
Job Responsibility:
Own and drive the product strategy, roadmap, and execution for Rapid7’s Managed Detection and Response (MDR) service portfolio for products and services
Collaborate with engineering, detection science, and SOC operations to deliver scalable, high-quality threat detection and response capabilities
Prioritize customer needs by translating feedback, market trends, and operational insights into actionable product improvements
Define and track key performance metrics that measure service effectiveness, customer impact, and operational efficiency
Align cross-functional teams around strategic initiatives that enhance the MDR customer experience and support business growth
Requirements:
Demonstrate deep understanding of cybersecurity operations, threat detection, and managed services delivery market
Lead cross-functional teams with clarity, influence, and strong decision-making in fast-paced, high-stakes environments
Translate complex technical and operational concepts into clear product strategies and priorities
Use data-driven approaches to evaluate product performance, customer impact, and business outcomes
Communicate effectively with stakeholders at all levels, from engineers and analysts to executive leadership and customers