Director of Product Management, Consumer Products Job at Talkiatry

Job Description

Talkiatry is seeking a Director of Product Management to lead our Consumer Products group, which includes our Patient Portal, mobile app, and "Start to Visit" experience. This is a mission-critical role with outsized impact on how patients engage with Talkiatry. You'll shape the product journey from initial discovery on our website through to meaningful engagement in care, directly influencing patient acquisition, satisfaction, and adherence. We're looking for a strategic and hands-on product leader who brings deep consumer experience, a strong product growth mindset, and a track record of delivering high-impact, intuitive digital products.

Job Responsibility

Own the end-to-end product strategy and roadmap for all consumer-facing products, including our Patient Portal, mobile app, and pre-care journey ("Start to Visit")
Lead and grow a team of product managers (initially two) and a dedicated data scientist, while collaborating closely with design, engineering, marketing, operations, and clinical partners
Drive the successful launch and iterative improvement of our Patient Portal, identifying features that create meaningful patient and business outcomes
Improve conversion through the "Start to Visit" funnel, from initial website visit through to completion of a second appointment
Leverage experimentation and data (A/B testing, cohort analysis, etc.) to identify high-ROI opportunities, measure outcomes, and guide decision-making
Prioritize ruthlessly, focusing on the most impactful problems and delivering results in a fast-paced, remote-first environment
Champion exceptional consumer experience, bringing a product design sensibility that results in intuitive, delightful, and effective user interfaces

Requirements

8+ years of product management experience
3+ years in a leadership role overseeing consumer-facing products
Proven success at a company known for excellent consumer design and product execution
Deep experience running growth experiments, A/B tests, and leveraging analytics to drive decision-making
Strong product instincts with a track record of delivering measurable impact on key metrics such as conversion, activation, or retention
Excellent collaboration skills and comfort working cross-functionally with marketing, design, engineering, operations, and clinical teams
Strong leadership and people management skills, with experience growing and mentoring high-performing teams
A bias toward action, impact, and continuous improvement

What we offer

medical, dental, vision, effective day 1 of employment
401K with match
generous PTO plus paid holidays
paid parental leave

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Director of Product Management, Consumer Products

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