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Lead Director, Technology Product Management for Medicare Enrollment & Billing will lead the strategic roadmaps, capabilities, and objective and Key results (OKRs) definition needed to successfully administer benefits for Medicare population. Responsible for the overall success of the product, improving product health and driving value towards targeted outcomes, including engaging with and defining product roadmaps with key vendor partners.
Job Responsibility:
Lead the strategic roadmaps, capabilities, and objective and Key results (OKRs) definition needed to successfully administer benefits for Medicare population
Lead a team of product management colleagues, creating a positive team culture through development and coaching
Define and socialize the product vision, strategy and roadmap in collaboration with the 5-in-the-box team
Partners with business general manager and stakeholders to make decisions on investment priorities and develop business cases
Translate customer and business and technology needs into short-term and long-term product strategy
Set the direction for discovery work, ensuring that the product team is focused on continuous exploration
Use performance data to identify issues quickly, and develop new insights and hypotheses about product health, technical health, and customer feedback
Coordinate product launches, including beta testing, user feedback collection, and product documentation
Requirements:
10+ years experience in technology product management
3+ years of insurance enrollment & billing administration experience
5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
3+ years of experience with back-end applications and/or APIs
3+ years of experience coaching, mentoring or leading a team
Able to support east coast business hours
Bachelor's degree or equivalent work experience
Nice to have:
Scaled Agile Framework (SAFe) experience
Vendor management experience
Ability to drive cross functional teams to alignment in the midst of ambiguity
Strong negotiation, organizational, management, analytical and people skills
Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma
Able to create data and dashboard reports
General understanding of core programming and computer science concepts, including Cloud and AI/ML
Advanced oral and written communication skills, influencing stakeholders across levels
What we offer:
Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs
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