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T-Mobile Logo T-Mobile · IT - Software Development

Director of Product Management – Collaboration Solutions

United States, Bellevue Employment contract 185600.00 - 251000.00 USD / Year · Job Posted April 05, 2025

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Job Description

T-Mobile for Business is leading the future of enterprise collaboration solutions, providing businesses with innovative communication and productivity tools. As hybrid and remote work continue to shape the modern workforce, companies demand AI-driven voice, messaging, and productivity platforms that enhance efficiency, security, and compliance. As the Director of Product Management – Collaboration Solutions, you will drive the vision, roadmap, and execution for T-Mobile’s Collaboration portfolio, including Dialpad, MultiLine, and Microsoft 365. Your role is pivotal in defining market-leading solutions, partnering with cross-functional teams, and delivering differentiated products that empower businesses to communicate and collaborate more effectively!

Job Responsibility

  • Own the product strategy, roadmap, and execution for T-Mobile’s collaboration solutions: Dialpad, MultiLine, and Microsoft 365
  • Develop a long-term vision that aligns with customer needs, market trends, and T-Mobile’s B2B growth strategy
  • Partner closely with Sales, Marketing, Engineering, and Partner Management to drive product adoption and differentiation
  • Work with strategic partners like Microsoft and Dialpad to enhance integrations and unlock new business opportunities
  • Collaborate with Regulatory, Compliance, and IT teams to ensure all solutions meet security and governance requirements
  • Define and track key performance metrics, tracking product adoption, revenue, and customer satisfaction
  • Lead cross-functional teams to launch new features, pricing models, and packaging that drive customer value
  • Drive customer engagement and market research to refine product positioning and usability
  • Develop and execute competitive go-to-market strategies that accelerate growth in SMB, Enterprise, and Public Sector segments
  • Support Sales and Customer Success teams with enablement tools, training, and high-touch executive engagements

Requirements

  • 10+ years of experience in Product Management, with a focus on enterprise collaboration, UCaaS, CPaaS, or productivity solutions
  • Proven track record of leading product teams and driving enterprise adoption of cloud-based communication tools
  • Deep expertise in voice, messaging, AI-powered collaboration, and enterprise compliance requirements
  • Experience partnering with Microsoft, Dialpad, or other major UCaaS and productivity vendors is a plus
  • Strong understanding of B2B sales motions, including direct, channel, and reseller models
  • Data-driven decision-maker with expertise in customer research, analytics, and KPI tracking
  • Bachelor’s Degree in Business, Computer Science, Engineering, or a related field
  • MBA preferred
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

  • Experience partnering with Microsoft, Dialpad, or other major UCaaS and productivity vendors
  • MBA

What we offer

  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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