Director of Product Design

• Own overall team performance and health, including resource allocation, project prioritization, and fostering a culture of high-quality design
• Coach and mentor designers on both soft and hard skills, supporting their development and career growth
• Cultivate a team culture rooted in craftsmanship, user-centered design, and continuous improvement
• Actively practice and champion customer-centric thinking across the organization
• Promote alignment and build trust across cross-functional teams by clearly communicating complex issues and fostering collaboration
• Proactively solicit and provide feedback within the design team and across the broader product org to continually raise the bar for quality
• Be a contributor to the organization's strategic direction
• Support both strategic vision and team execution, with excellent design sense
• Provide strategic, visual, and systems-oriented feedback across end-to-end flows to ensure experiences are simple and delightful
• Oversee complex design initiatives across multiple workstreams, maintaining high quality and clearing blockers to ensure timely delivery
• Take broad, conceptual ideas and turn them into useful, valuable products for our users
• Proactively identify new user problems and opportunities, working closely with research and data to define paths forward
• Develop the roadmap for implementing, progressing, and steering design systems
• Orchestrate our transition to 'design as code' workflows
• Create systems and enablement plans that democratize rapid prototyping

• Minimum of 8 years of experience in Product Design, including at least 3 years directly managing Product Designers
• Strong track record of building high-performing teams and coaching designers toward growth and leadership
• Able to visualize and articulate a clear design strategy to cross-functional partners
• Excellent written and verbal communicator, confident in managing high-stakes conversations with leadership
• Proven ability to create clarity and focus in complex, ambiguous problem spaces
• Operational mindset with experience improving team processes and decision-making workflows
• Maintain a core strength in one or more Design disciplines, leading through your expertise
• Portfolio of case studies showcasing how you've led teams to deliver high-craft experiences from inception through launch
• Demonstrated ability to transform user experiences by balancing visionary thinking with near-term, actionable execution
• Experience delivering 0--1 products from concept to launch, bringing bold ideas to life
• Skilled at navigating large-scale, complex, and ambiguous projects across multiple teams
• Comfortable working in fast-paced, startup environments
• Embody a learning and growth mindset
• Comfortable with the level of learning and ambiguity required to navigate fast-evolving fields

Preference for background in front-end engineering

• Comprehensive health plans
• 401k program
• Commuter benefits
• Professional development
• Parental leave
• Flexible time off policy
• Robust online onboarding program
• Biweekly all hands meetings
• Variety of internal virtual events