Director of Print and Mail Operations, CVS Health

CVS Health

Location:
United States

Category:
-

Contract Type:
Not provided

Salary:

100000.00 - 231540.00 USD / Year

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Job Description:

CVS Health is actively seeking a Director of Print and Mail Operations to oversee and manage east division print and mail. This role encompasses strategic planning, operational management, and team leadership to ensure the production and distribution of printed materials and mailings are executed with the highest quality, efficiency, and cost-effectiveness. The Director will work in close collaboration with other segment leaders to align print and mail operations with the enterprise’s overarching business objectives.

Job Responsibility:

Oversee daily operations, ensuring the implementation of best practices and effective management of customer and vendor relationships
Develop and manage the annual budget, with a focus on achieving financial targets and identifying opportunities for cost savings
Develop and implement a strategic plan for print and mail operations that aligns with the overarching goals of the enterprise
Stay informed on industry trends, integrating innovative technologies where possible and ensuring compliance with relevant regulations
Collaborate with internal departments to maintain high levels of customer satisfaction, promptly addressing any service-related issues
Lead the team in achieving established goals and departmental objectives
Accomplish staff results by clearly communicating job expectations, planning, monitoring, and appraising job performance
providing coaching, counseling, and disciplinary actions as necessary
and developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Foster a work environment that emphasizes trust, open communication, creative thinking, and cohesive teamwork

Requirements:

10-15 years of experience in manufacturing operations, with a minimum of 5 years in a senior leadership role
5-8 years of experience managing a team, demonstrating strong leadership capabilities
Proven track record of managing large-scale manufacturing operations with a focus on efficiency, quality, and cost control
Proficiency in relevant software and technologies utilized in print and mail operations

Nice to have:

Direct experience in print and mail operations
Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team
Proven ability to attract, retain, motivate, coach, and develop team members for high performance
Excellent written and verbal communication skills to effectively convey information and influence stakeholders
Proficient in building relationships, managing conflicts, and negotiating effectively
Solid understanding of business management principles, including strategy, business functions, metrics, decision-making, and workflow
Demonstrated project management skills, with the ability to plan and manage successful projects while overseeing risks, costs, timelines, and teams
Excellent organizational, time management, and problem-solving skills to handle multiple priorities effectively
Results-driven mindset, with a focus on achieving objectives and delivering value
Ability to perform under pressure, maintaining composure and effectiveness in challenging situations

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
May 14, 2025

Expiration:
June 30, 2025

Employment Type:

Fulltime

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Director of Print and Mail Operations