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Director of Premium New Business Integrations

United States · Job Posted February 20, 2026
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Job Description

The Director of Premium New Business (NB) Integrations leads SOP design for premium hospitality experiences to ensure consistent guest service, revenue optimization, and brand execution at scale.

Job Responsibility

  • Standardize premium service execution and staffing models
  • Align service SOPs with culinary and operational workflows
  • Support innovation while maintaining core standards
  • Audit guest experience and premium execution quality
  • Launch premium service standards during new business transitions
  • Onboard premium leadership and service teams
  • Ensure suites, clubs, and catering readiness
  • Support stabilization of guest experience post-transition

Requirements

  • Bachelor’s degree preferred
  • 5+ years in a leadership role within sports & entertainment, theme parks, large hotels, or multi-unit QSR
  • Experience scaling standardized operating models across multiple locations
  • Strong change management and cross-functional leadership skills

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

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