Director of Portfolio Operations

• Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers
• Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Understand contractual obligations and leverage opportunities
• Facilitate and support new business and retention activities
• Ensure team completes customer satisfaction surveys in all locations
• Build revenue and manage budget with sensitivity to costs and client needs
• Ensure the completion and maintenance of P&L statements for the district
• Provide oversight and take ownership to deliver client and company financial targets using Aramark systems
• Understand performance metrics, data, order and inventory trends
• educate teams on key levers to improve margins
• Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives
• Ensure value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards
• Understand end to end supply chain and procurement process and systems
• ensure only authorized suppliers are used
• Ensure unit managers maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction
• Confirmed ability to hire, assess, develop and grow hard-working talent
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
• Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership
• Proven success in a repeatable business model, including leading through change and turnaround initiatives
• Bachelor’s degree is generally required to be successful
• advanced degree in business or related field is preferred

advanced degree in business or related field

• medical
• dental
• vision
• work/life resources
• retirement savings plans like 401(k)
• paid days off such as parental leave and disability coverage