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Director of Platform Engineering & Operations

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NetApp

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Location:
United States , RTP

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Contract Type:
Not provided

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Salary:

199750.00 - 298100.00 USD / Year

Job Description:

NetApp is seeking a strategic and execution-oriented Director of Platform Engineering & Operations to lead a global organization responsible for enterprise compute, storage, and DDI (DNS, DHCP, IPAM) services across on-premises and cloud environments. Based in RTP, this leader will oversee a globally distributed team across Bangalore, San Jose, RTP, and other key sites. The role carries full lifecycle accountability across platform engineering and 24x7 operations, with a strong emphasis on modern infrastructure management practices, Infrastructure as Code (IaC), CI/CD-driven infrastructure delivery, AI-Ops enablement, and enterprise-scale automation. This leader will play a critical role in transforming and scaling NetApp’s internal infrastructure platforms to be resilient, secure, automated, and cloud-forward.

Job Responsibility:

  • Define and execute the strategy for enterprise compute, storage, and DDI platforms across hybrid (on-prem and cloud) environments
  • Drive modernization of infrastructure services using IaC, GitOps, CI/CD automation, and policy-as-code frameworks
  • Lead the evolution toward self-service platform models with clear service catalogs, SLOs, and reliability metrics
  • Partner with executive stakeholders across IT, Security, Engineering, and Product to align platform capabilities with business priorities
  • Establish multi-year roadmaps for infrastructure transformation, cost optimization, resilience, and scalability
  • Oversee architecture, engineering, and lifecycle management of: On-prem and cloud-based compute platforms
  • On-prem and cloud-based storage platforms
  • Global DDI services (DNS, DHCP, IPAM)
  • Certificate lifecycle management
  • Standardize infrastructure patterns across data centers and public cloud providers
  • Implement Infrastructure as Code (Terraform, CloudFormation, Ansible, etc.) as the default operating model
  • Integrate infrastructure provisioning and lifecycle management into CI/CD pipelines
  • Drive cloud-native and hybrid design principles including automation-first, immutable infrastructure, and blue/green deployment patterns
  • Ensure platforms are secure-by-design and compliant with enterprise and regulatory standards
  • Lead global 24x7 operations with clear accountability for uptime, performance, availability, and incident response
  • Implement and mature SRE-aligned practices including: SLO/SLI frameworks
  • Error budgets
  • Proactive reliability engineering
  • Drive continuous improvement through post-incident reviews and operational analytics
  • Own operational governance including capacity management, change management, and problem management
  • Ensure business continuity and disaster recovery capabilities are tested and validated
  • Champion AI-Ops capabilities to enhance observability, predictive analytics, anomaly detection, and root cause automation
  • Integrate telemetry, logging, and monitoring platforms into unified operational dashboards
  • Leverage machine learning–driven insights to reduce MTTR and prevent incidents
  • Drive aggressive automation targets to reduce manual intervention and increase operational scalability
  • Promote event-driven remediation and self-healing infrastructure capabilities
  • Lead and develop a large, geographically distributed organization across Bangalore, San Jose, RTP, and additional global locations
  • Build a high-performance culture grounded in accountability, innovation, and collaboration
  • Develop succession planning, leadership bench strength, and talent development programs
  • Foster a “follow-the-sun” support model for global operational excellence
  • Promote inclusive leadership and strong cross-regional collaboration
  • Own budget planning, forecasting, and cost optimization across infrastructure platforms
  • Optimize cloud and on-prem infrastructure spend through FinOps practices
  • Manage strategic vendor relationships across compute, storage, networking, cloud, and DDI providers
  • Drive measurable efficiency gains through automation and standardization

Requirements:

  • 12+ years of progressive experience in infrastructure engineering and operations
  • 7+ years of leadership experience managing global, distributed teams at scale
  • Deep expertise in: Hybrid compute platforms (virtualization, containerization, public cloud IaaS/PaaS)
  • Enterprise storage technologies (block, file, object, hybrid architectures)
  • Global DDI services (enterprise DNS, DHCP, IPAM architectures)
  • Demonstrated experience implementing Infrastructure as Code and CI/CD-driven infrastructure delivery
  • Proven track record driving automation at scale across enterprise infrastructure
  • Strong experience with AI-Ops platforms, observability stacks, and operational analytics
  • Experience leading both engineering (build) and operations (run) functions within a unified organization

Nice to have:

  • Experience in a global technology or SaaS organization
  • Familiarity with NetApp storage technologies and hybrid cloud solutions
  • Strong understanding of security, compliance, and regulatory frameworks
  • Experience with FinOps methodologies and cloud cost governance
  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience
What we offer:
  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • various Leave options
  • employee stock purchase plan
  • and/or restricted stocks (RSU’s)

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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