Director of People Operations & Culture Job at ACLU of Michigan (Detroit)

Job Description

The Director of People Operations & Culture is a new position on the affiliate’s executive team, reporting to the Chief Operations Officer and collaborating across the leadership team. The Director will build supportive relationships across the organization and lead hands-on human resources administration, including payroll, benefits, compliance, employee wellbeing, and other people operations practices, ensuring all practices reflect organization values, including our commitment to equity, diversity, inclusion, and belonging (EDIB) and a healthy, fair, and supportive workplace. As the organization grows, the Director will assess and improve HR systems and policies to ensure compliance with laws and regulations and alignment with our values. As a part of the executive team, the Director will contribute to organization-wide initiatives, including continuous efforts to embed EDIB across the organization, embracing our journey as an ongoing opportunity for growth.

Job Responsibility

Build supportive relationships across the organization and lead hands-on human resources administration, including payroll, benefits, compliance, employee wellbeing, and other people operations practices
Assess and improve HR systems and policies to ensure compliance with laws and regulations and alignment with our values
Contribute to organization-wide initiatives, including continuous efforts to embed EDIB across the organization
Serve as an advisor and resource to staff and leadership on people operations matters
Implement employee engagement and proactive communication practices
Maintain an open-door policy to cultivate a supportive work environment
Hold confidential information and support thoughtful communication of sensitive matters
Connect department heads and supervisors to resources for using restorative justice, harm reduction and trauma informed practices
Oversee all aspects of the employee lifecycle, including recruitment, onboarding, performance management, professional development, payroll processing, and offboarding
Manage daily operations of benefit plans, including annual open enrollments, new hire enrollments, and employee records
As the organization grows, assess changes needed to meet the needs of the team and ensure compliance with applicable laws and regulations and alignment with organizational values
Continuously develop and improve HR policies and procedures, including personnel manual/policies, job descriptions, and supportive internal career pathways
Maintain current knowledge of federal, state, and local employment laws and regulations
Ensure adherence to National ACLU and Michigan affiliate organizational policies and support organizational audits, reporting, and risk management efforts
As an executive team member, contribute to organizational decisions and their implementation
Build relationships across the leadership team and join leadership team meetings where appropriate to support culture and people operations discussions
Continually champion and embed values of equity, diversity, inclusion, and belonging into practices, systems, and processes at every level of the organization
Actively support efforts to ensure an inclusive and psychologically safe work environment
Maintain a working relationship with ACLU of Michigan’s Affiliate Equity Officer (a board member)
Liaise between the Executive Team and the Fun & Wellness and Heritage Committees

Requirements

Experience leading multiple HR functions, strategies, and practices, including performance management, equity and inclusion, hiring, employee relations, and conflict resolution
Experience managing people operations or HR functions for an organization with 40 or more employees
At least 7 years of experience
Certification (e.g., SHRM-CP or SHRM-SCP) and/or degree in HR management, organizational development, or another related field preferred
Working knowledge of federal and state employment laws and regulations, including equal employment opportunity laws
Experience working in a non-profit, advocacy, or political organization is preferred
Experience supporting and employee-centered culture that cultivates psychological safety and embeds EDIB values across an organization
High degree of emotional intelligence, cultural competence, adaptability, and integrity
Self-awareness in navigating power, identity, and difference, especially during times of uncertainty and ambiguity
Ability to maintain confidentiality while thoughtfully communicating and building trust-based relationships
Commitment to the mission and goals of the ACLU, including a demonstrated commitment to equity and racial justice
Ability to thrive in a growing organization and build systems and processes while maintaining flexibility to an effective and creative team
Highly organized and detail-oriented with the ability to simultaneously manage strategic projects and ongoing execution of tasks
Proficient with managing payroll platforms, HRIS management, as well as Microsoft Office Suite or related software

Nice to have

Certification (e.g., SHRM-CP or SHRM-SCP) and/or degree in HR management, organizational development, or another related field
Experience working in a non-profit, advocacy, or political organization

What we offer

Health insurance
Vision insurance
Dental insurance
401(k) retirement plans (traditional and Roth) with matching contributions
Individual professional development budget
Employee assistant program
Nationwide employee resource groups
Wellbeing program

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Director of People Operations & Culture

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Director of People Operations & Culture

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Director of People and Culture

Director of People and Culture

Director of People and Culture

Director of People and Culture

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