Director of People and Culture Job at Fairmont Le Manoir Richelieu (Ho Chi Minh City)

Director of People and Culture

Fairmont Le Manoir Richelieu

Location:
Vietnam , Ho Chi Minh City

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

To be responsible for planning, managing, controlling, coordinating and participating in Human Resources activities for Hôtel des Arts Saigon - MGallery Collection. To be responsible for the formulation, recommendation and implementation of hotel policies and procedures.

Job Responsibility:

To be responsible for planning, managing, controlling, coordinating and participating in Human Resources activities
To be responsible for the formulation, recommendation and implementation of hotel policies and procedures
To be responsible for planning, coordinating and conducting training need analysis and training programs
To manage the People & Culture department ensuring staff comply with hotel policies and procedures and local and government regulations
To develop and implement recruitment and screening systems and procedures
To coordinate with requisitioning departments, the recruitment of employees
To supervise directly the training department
To analyze training needs in the hotel
To review training policies, procedures and practices and recommend any improvement to the management
To assist department heads and department trainers to conduct job skill and generic training for their staff
To maintain and update policies and procedures and other People & Culture matters
To monitor the administration of the Performance Appraisal Program
To prepare and submit periodic reports
To prepare the related budget of the People & Culture department
To check and amend any training activities, programs, policies and curriculum of the training department
To prepare the hotel annual training plan
To prepare all the quality training manuals and generic training
To keep an individual employee, supervisory and management training record
To develop special training program as requested by each division
To determine in advance the number of personnel to be employed during each fiscal year
To recruit the qualified personnel for each department
To analyze the hotel manpower requirements
To monitor present and future trends in the local labor situation, social legislation and make any recommendations
To review personnel policies, procedures and practices and recommend any changes
To monitor and review the hotel’s benefits and compensation levels and recommend any appropriate changes
To prepare succession plan for the potentials for middle and senior management level
To monitor the progress of succession plan and recommend any internal promotion
To conduct orientation, Introduction to Accor, Accor vision and values and generic training
To oversee practical training for new employees, student and management trainees
To monitor re-training programs
To prepare and issue correspondences relating to the Talent & Culture department
To implement innovation and encourage staff to share new ideas for hotel improvement
To conduct weekly and monthly meeting with the People & Culture staff
To counsel hotel personnel as and when needed
To investigate and review all disciplinary actions
To ensure staff comply with the hotel policies and procedures as well as government regulations
To ensure that the internal training programs are conducted as planned
To conduct salary survey with the other leading hotels in town regularly
To monitor Accor Talent & Culture projects are implemented consistently
To monitor corporate training roll out programs have been conducted consistently
To assist the Management in any activity to help promote business and revenue for the hotel
To improve the performance of all staff as well as develop better service for hotel guests through training and human resources management system
To perform other related duties and special projects as required
To ensure all staff in the Human Resources department are appraised by the immediate superior yearly
To create a good working atmosphere and efficient cooperation in the Human Resources department
To implement and monitor effective employee relations and motivation programs in the hotel
To develop and implement programs to ensure employee and guest security and safety
To disseminate information affecting employer-employee relations, employee activities and hotel personnel policies and programs
To coordinate and execute employees’ social, athletic and recreational activities
To maintain a good working relations with all departments and all external contacts

Requirements:

Bachelor’s Degree in Human Resources Management
Minimum 5 years of Human Resources Management experience
A strong understanding of labor and employment law
Excellent reading, writing and oral proficiency in English language
Proficient in MS Excel, Word, & PowerPoint
Strong leadership, interpersonal and negotiation skills
Excellent communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

What we offer:

Employee benefit card offering discounted rates in Accor Hotels worldwide
Develop your talent through Accor’s learning programs
Opportunity to grow within your property and across Accor’s Luxury hotels
Ability to contribute to local community and make a difference through our Corporate Social Responsibility

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Fairmont Le Manoir Richelieu - All Job Offers

Job Link Share:

Director of People and Culture

Fairmont Le Manoir Richelieu

Location:
Vietnam , Ho Chi Minh City

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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Job Posted:March 01, 2026

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