Director of Patient Growth Job at 80Twenty

Patient Experience Director

Our client, a healthcare provider is seeking a permanent Patient Experience Dire...

Location

United States , West Lake Hills, Texas

Salary:

100000.00 - 110000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

Degree required
5+ years of experience in patient services, or healthcare operations
Strong leadership and coaching abilities
Exceptional communication and conflict resolution skills
Experience in patient relations, service recovery, and healthcare front office operations

Job Responsibility

Supervise and mentor PRMs to ensure consistency, accountability, and professional growth
Oversee patient feedback channels (e.g., Podium), analyze trends, and lead improvement initiatives
Serve as the escalation point for complex non-clinical patient concerns
Champion patient experience strategies and service recovery processes across facilities
Establish best practices for the PRM staff
Partner with FAs and PSR Leads to ensure consistent execution of front office workflows and documentation standards
Partner with PRMs and billing teams to resolve front-end issues and streamline processes
Ensure staff are trained, equipped, and supported to deliver efficient, patient-centered service
Lead monthly PSR Lead meetings to address operational updates and training needs
Partner with PRMs to update SOPs quarterly for front office and patient service operations

What we offer

benefits after 30 days of employment

Fulltime

Center Medical Director

The purpose of the Center Medical Director role at Oak Street Health is to lead ...

Location

United States , Chicago Heights, Illinois

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

March 16, 2026

Requirements

M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues
Experience using a metrics-driven approach to the provision of medical care and/or quality projects
Passionate about their work and motivated to be a part of a fast growing organization
Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation
Commitment to older adults and to low-income patients
Comfort with ambiguity and a love for problem solving
Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions
5+ years of experience in outpatient practice preferred

Job Responsibility

Support of Organizational Strategy
Work in tight collaboration with the Practice Manager and Outreach Manager/Director to achieve our organizational objectives
Best Care Anywhere
Unmatched Patient Experience
Exceptional Growth
Great Place to Work and Leader in DE&I
Drive implementation of OSH strategic initiatives
Follow direction from regional leadership (regional medical director or senior medical director) in collaboration with CMDs in the region to implement regional priorities and reach regional objectives
Cascade both organizational information to care team members as well as escalate care team concerns and ideas to the rest of the organization
Help coordinate and lead the onboarding of new providers at the center

What we offer

Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

Fulltime

Center Medical Director

The purpose of the Center Medical Director role at Oak Street Health is to lead ...

Location

United States , York or Lancaster

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O.
Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles
Experience using a metrics-driven approach to medical care
Passionate about work and motivated to be part of a fast-growing organization
Awareness of leadership skills and potential for impact
Commitment to older adults and to low-income patients
Comfort with ambiguity and love for problem solving
Ability to remain calm and guide others to solutions

Job Responsibility

Lead clinical team at center
Practice primary care at 80% clinical time and 20% administrative time
Set example for thoughtful primary care practice
Serve as mentor, coach, and advisor to providers
Participate in organizational-wide strategic initiatives
Support organizational strategy implementation
Drive implementation of strategic initiatives
Cascade organizational information and escalate concerns
Coordinate onboarding of new providers
Model excellent medical care and success in metrics

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Center Medical Director

The Center Medical Director leads the clinical team at their center in providing...

Location

United States , Raleigh

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O.
Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles
Experience using a metrics-driven approach to medical care
Passionate about healthcare innovation
Commitment to older adults and low-income patients
Comfort with ambiguity and problem-solving
Ability to remain calm and guide others to solutions
5+ years of experience in outpatient practice preferred

Job Responsibility

Lead clinical team at center
Practice primary care (80% clinical, 20% administrative)
Set example for primary care practice
Serve as mentor, coach, and advisor to providers
Participate in strategic initiatives
Support organizational strategy implementation
Drive implementation of strategic initiatives
Coordinate onboarding of new providers
Model excellent medical care
Support care model implementation

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Center Medical Director

The Center Medical Director at Oak Street Health leads the clinical team to prov...

Location

United States , New York

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues
Experience using a metrics-driven approach to the provision of medical care and/or quality projects
Passionate about their work and motivated to be a part of a fast growing organization
Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation
Commitment to older adults and to low-income patients
Comfort with ambiguity and a love for problem solving
Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions
5+ years of experience in outpatient practice preferred

Job Responsibility

Work in tight collaboration with the Practice Manager and Outreach Manager/Director to achieve organizational objectives
Drive implementation of OSH strategic initiatives
Follow direction from regional leadership to implement regional priorities and reach regional objectives
Help coordinate and lead the onboarding of new providers at the center
Model excellent medical care, implementation of care model, and success in metrics
Ensure robust care model implementation through team management
Ensure medical care provided by each provider and care team is evidence-based
Educate and support providers in value based full risk care model
Assess and address root causes when center metric goals are not reached
Create and maintain a culture of coaching and growth of providers and care teams

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Center Medical Director

The Center Medical Director role aims to provide the best patient care and creat...

Location

United States , Fayetteville

Salary:

174070.00 - 374920.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

M.D., D.O., or A.P.N or P.A. graduates
Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.
Experience in clinical leadership roles, leading and coaching providers
Experience using a metrics-driven approach to the provision of medical care
Commitment to older adults and to low-income patients
US work authorization
5+ years of experience in outpatient practice preferred

Job Responsibility

Support of organizational strategy
Drive implementation of OSH strategic initiatives
Lead the onboarding of new providers at the center
Ensure care teams are executing daily huddles, patient care planning, and clinical documentation
Conduct performance reviews and help develop provider goals
Support clinical excellence and evidence-based care to keep patients healthy
Create and maintain a culture of coaching and provider growth
Acknowledge and celebrate successes
Achieve triad best practices
Other duties as assigned

What we offer

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
Flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Wellness screenings, tobacco cessation, and weight management programs
Counseling and financial coaching
Paid time off, flexible schedules, and family leave options
Tuition assistance and retiree medical access

Fulltime

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