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Director of Patient Growth

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80Twenty

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Location:
United States

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

190000.00 - 280000.00 USD / Year
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Job Description:

Our client is a growing healthcare organization seeking a Director of Patient Growth to lead patient engagement and conversion efforts across the early patient journey. This role owns the experience from initial inquiry through first appointment, with a focus on improving conversion, operational efficiency, and patient satisfaction. The ideal candidate brings a mix of leadership, process ownership, and customer-centric thinking.

Job Responsibility:

  • Lead and optimize patient onboarding and appointment conversion processes
  • Manage and develop a remote customer success team
  • Improve workflows, performance tracking, and operational rigor
  • Partner cross-functionally with Marketing, Clinical, and Technology teams
  • Use data and CRM tools to drive continuous improvement

Requirements:

  • 7+ years in sales, patient services, or related operations roles
  • Experience leading and scaling teams
  • Strong track record improving conversion and customer experience
  • Comfortable owning processes, metrics, and change initiatives

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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