Director of Patient Access Job at Robert Half (Roanoke)

Director of Patient Access

This critical leadership role offers you the opportunity to oversee all patient ...

Location

United States , Appleton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Healthcare Administration, Business, or related field
5+ years of progressive experience in patient access, revenue cycle, or healthcare operations, with at least 2 years in a leadership role
Proven track record of managing teams and driving process improvements in a healthcare setting
Strong knowledge of regulatory requirements and insurance processes
Excellent communication, problem-solving, and leadership skills

Job Responsibility

Lead and manage all functions related to patient registration, scheduling, insurance verification, pre-authorization, and admissions
Develop and implement policies and procedures to maximize efficiency, patient satisfaction, and regulatory compliance
Mentor, train, and supervise a team of patient access managers and staff
Utilize data-driven insights to identify areas for process improvement and implement best practices
Partner with other departments, including revenue cycle, finance, and clinical teams, to ensure smooth patient flow and positive patient experiences
Monitor key performance indicators and ensure department goals are met

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

National Director - Patient Access

Location

United States , Los Angeles

Salary:

206734.45 - 279699.55 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of Access and Reimbursement experience
Master's degree and 7 years of Access and Reimbursement experience
Bachelor's degree and 9 years of Access and Reimbursement experience

Job Responsibility

Foster a culture of accountability, excellence, and inclusivity
Oversee hiring, onboarding, training, performance management, and succession planning
Ensure competencies in field-based reimbursement, buy-and-bill, patient onboarding, case management, and strategic account leadership
Drive the national patient access strategy across specialty medications
Align and oversee operations in partnership with cross-functional stakeholders
Ensure rapid and seamless patient onboarding, benefit verification, prior authorization support, denials/appeals resolution, and affordability assistance
Partner with Brand Planning, Sales, Medical Affairs, and Trade to ensure aligned communication and tactical coordination
Serve as the Lead representing access priorities in brand planning and execution
Align with Field Sales leadership to streamline pull-through initiatives and provide insights to optimize provider engagement
Maintain oversight of all patient services KPIs, including speed-to-therapy, time-to-fill, adherence, and hub/SP operational metrics

What we offer

Health and welfare plans for staff and eligible dependents
Financial plans with opportunities to save towards retirement or other goals
Work/life balance
Career development opportunities
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program
Sales-based incentive plan

Fulltime

Director Patient Access

The Director of Patient Access Services is considered a system position that pro...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent healthcare leadership experience required
7 years of supervisory/management experience preferred
8 – 12 years of technical years of experience preferred

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Ensures that areas within the Patient Access functions are directionally aligned with CHRISTUS Health
Develops budget and operation plan for areas of responsibility
Provides leadership and support to the Patient Access Directors for each facility to ensure department, facility, and regional financial performance targets are met
Works with Case Management, Patient Financial Services, HIM, and Shared Services to identify areas of exposure and design processes that will increase the knowledge of staff and improve outcomes in service, quality, and accuracy
Coordinates the development and implementation of systems related to patient access, insurance verification, and scheduling
Works collaboratively with facility and regional Leadership to ensure goals and objectives are achieved
Develops and implements training and human resources processes to reduce bad debt, improve cash collection, reduce denials, and continuously improve customer service excellence
Responds to organizational and customer needs with innovative programs to ensure service excellence
Ensures compliance with relevant regulations, standards, and directives from regulatory agencies

Fulltime

System Director, Patient Access

The UVMH System Director Patient Access is responsible for strategic design, imp...

Location

United States , South Burlington

Salary:

67.24 - 100.86 USD / Hour

The University of Vermont Health Network

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Business Administration, Health Care Services or Computer Science
Must have at least 10 years of progressively responsible management experience in a health care setting
Minimum of 7 years management experience required
Management experience in revenue cycle operations and application strategy
Epic experience is required
Experience in business cycle redesign strongly recommended

Job Responsibility

Responsible for strategic design, implementation management, and governance of network systems and operations of multiple front-end revenue cycle functions
Responsible for implementing the strategic plan for both operations and systems
Developing and implementing enterprise-wide solutions
Ensuring operational standardization, optimization and excellence
Ensures UVMH objectives in finance, patient care and patient experience are achieved
Develop and manage efficient and effective workflows
Achieve financial and operational targets
Direct complex business processes across multiple service areas, campuses, locations, and hours of operation
Establish system and partner goals and objectives
Developing and implementing improvements in a collaborative, cost effective and efficient manner

Fulltime

Director, Market Access Strategy, Access Optimization Lead (Oncology)

Reporting to the Senior Director, Market Access Strategy, Oncology Portfolio Lea...

Location

United States , Philadelphia; Durham

Salary:

Not provided

GSK

Expiration Date

Until further notice

Requirements

Bachelor's degree
5+ years of relevant experience in pharmaceutical / biotech market access, access strategy, payer marketing, reimbursement, pricing/contracting, brand strategy, or related commercial roles
Experience developing and leading market access strategies for specialty and/or oncology products
Experience working across key access stakeholders, including payers, providers, health systems, organized customers, and channel partners
Experience leading cross-functional strategy in a matrixed organization

Job Responsibility

Serve as the market access strategy lead for assigned oncology brand(s), accountable for the integrated access strategy across payer, provider, patient support, pricing/contracting, trade/distribution, and organized customer segments
Act as the primary Market Access representative on the IBCT, shaping brand strategy and ensuring access considerations are embedded in core commercial decisions, launch plans, lifecycle planning, and performance discussions
Develop and own the near-, mid-, and long-term market access strategy, including strategic choices required to optimize access, brand growth, financial performance, and customer pull-through
Lead the development of the brand's access perspective within the integrated brand plan, annual operating plan, and long-range strategic planning
Translate customer, competitor, policy, reimbursement, and market signals into actionable recommendations that evolve the value proposition, evidence needs, strategic priorities, and tactical plan
Partner with pricing and contracting, analytics, HEOR, patient experience, account teams, and trade/channel teams to evaluate choiceful tradeoffs across investments, GTN implications, customer strategies, and launch/lifecycle priorities
Shape the oncology access journey for the brand, identifying critical barriers and opportunities across coverage, coding, reimbursement, affordability, site of care, channel strategy, and patient support
Lead cross-functional alignment around access strategy and ensure the broader market access matrix is coordinated against the most important business priorities
Provide clear and timely access guidance to brand and senior leadership on competitive events, reimbursement changes, payer and provider dynamics, organized customer trends, and emerging risks/opportunities
Inform the development of customer-facing resources, evidence communication, segment strategies, and field guidance to ensure the market access strategy is translated into meaningful action

What we offer

Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes

Fulltime

Patient Access Representative PRN

The Patient Access Representative is responsible for the complete and accurate r...

Location

United States , Oklahoma City

Salary:

Not provided

United Surgical Partners International Inc (USPI)

Expiration Date

Until further notice

Requirements

High School graduate or equivalent required
2 years college preferred
Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge and ability to perform registration duties preferred
Working knowledge of governmental regulations and other reimbursement criteria preferred
Ability to accurately type 40 WPM, complete forms, simple correspondence, handle payment transactions and enter data
Excellent verbal and written communication as well as interpersonal skills required
Demonstrated ability to handle multiple tasks with short time-lines, prioritize and organize work, and complete assignments in a timely and accurate manner
Exceptional ability to interact and communicate effectively, tactfully, and diplomatically with patients, families, medical staff, co-workers, employers and insurance company representatives
Must have a pleasant disposition, positive attitude and possess the ability to maintain a cordial and professional approach during periods of stress
Skill in using office equipment: basic computer skills, photocopier, telephone, fax machine, and calculator

Job Responsibility

Communicate with clinical departments or Scheduling Representative to obtain scheduled appointments and/or orders prior to the service date
Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival
Obtain, validate and accurately enter in the computer system, the patient’s demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review
Thoroughly review the MPI so that duplicate medical records numbers are avoided
Obtain signatures on all necessary forms and documents required by hospital and by law
Ensure MSP Questionnaire is completed for every Medicare registration
Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare required information before the patient’s arrival
Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account
Assist by contacting to the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service when asked by Director
Effectively communicate with physician office staff to resolve authorization issues and coordinate registrations as required

Associate Director of Regional Accounts - Eastern US

The Regional Account Associate Director (RAD) is responsible for leading market ...

Location

United States

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

A bachelor's degree is required, with an advanced degree preferred
At least 10 years of pharmaceutical experience, including a minimum of 3-5 years GPO, MSO and Non-Acute clinic customer account management and/or sales management and rare disease experience
Preferred experience working with infusion site of care delivering settings
Working knowledge of GPOs, Infusion center and Specialty Pharmacy
Demonstrated success with account management, market sales growth and product profitability
Proven performance in previous roles
Knowledge and/or understanding of contract of purchase performance and data agreements

Job Responsibility

Demonstrate broad knowledge of the regional healthcare industry including emerging trends, evolving customer segments and developing policies impacting patient flow, product flow and dollar flow
Lead negotiation and execution of customer contracts, including performance-based agreements and data agreements, to support access, accountability, and achievement of business objectives
Work with teams across Strategic Pricing and Contracting, Marketing, Sales, Medical Affairs, Insights and Analytics, Payer Channel Marketing, and Patient Support to implement brand strategies and deliver portfolio value
Provide leadership in developing account strategies by aligning with Strategic Account Plans, focusing on both short-term (12-24 months) and long-term (over 2 years) engagement and partnership objectives
Models the ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus
For identified key accounts responsible for executing business to business engagement for assigned products with key leaders in community clinics and health systems, including business, C-Suite, procurement, and financial decision-makers
Identify, pursue, and secure product adoption opportunities within GPO, MSO and Non-Acute clinic customers
Lead large-scale initiatives to drive product utilization and business growth

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Mental Health Benefits
Adoption Leave

Fulltime

Associate Director of Regional Accounts - Central US

CSL is a leading global biotechnology company with a dynamic portfolio of lifesa...

Location

United States

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

A bachelor's degree is required, with an advanced degree preferred
At least 10 years of pharmaceutical experience, including a minimum of 3-5 years GPO, MSO and Non-Acute clinic customer account management and/or sales management and rare disease experience
Preferred experience working with infusion site of care delivering settings
Working knowledge of GPOs, Infusion center and Specialty Pharmacy
Demonstrated success with account management, market sales growth and product profitability
Proven performance in previous roles
Knowledge and/or understanding of contract of purchase performance and data agreements

Job Responsibility

Demonstrate broad knowledge of the regional healthcare industry including emerging trends, evolving customer segments and developing policies impacting patient flow, product flow and dollar flow
Lead negotiation and execution of customer contracts, including performance-based agreements and data agreements, to support access, accountability, and achievement of business objectives
Work with teams across Strategic Pricing and Contracting, Marketing, Sales, Medical Affairs, Insights and Analytics, Payer Channel Marketing, and Patient Support to implement brand strategies and deliver portfolio value
Provide leadership in developing account strategies by aligning with Strategic Account Plans, focusing on both short-term (12-24 months) and long-term (over 2 years) engagement and partnership objectives
Models the ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus
For identified key accounts responsible for executing business to business engagement for assigned products with key leaders in community clinics and health systems
Identify, pursue, and secure product adoption opportunities within GPO, MSO and Non-Acute clinic customers

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Mental Health Benefits
Adoption Leave

Fulltime

Select Country

Director of Patient Access

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?