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Director of Partner Management

americanexpress.com Logo

Amex

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Location:
Mexico , Mexico City

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Director of Partner Management is responsible for managing a team of colleagues to deepen card acceptance in Mexico through third party partnerships under the OptBlue and Aggregator models. The role leads a team of 10 Amex Colleagues.

Job Responsibility:

  • Managing a team of colleagues to deepen card acceptance in Mexico through third party partnerships under the OptBlue and Aggregator models
  • Leading the third-party acquiring partnerships team
  • Analyzing the market to identify potential third-party acquirers, liaising with Merchant Acquisition teams to establish partnerships
  • Effectively engaging with acquiring partners, with the aim of deepening relationships that generate strategies to deliver value for both American Express and partner
  • Leading the analysis of opportunities and defining a robust strategy to deepen partner relationships that will ensure American Express is available as a payment method across all of the partner’s products (e.g., POS, contactless, e-commerce)
  • Leading the analysis to devise tactical strategies to manage the sponsored merchant engagement funnel, ensuring enablement, engagement, welcomed Acceptance and activation to maximize Cardmember POC and maximize business volume
  • Leading the relationship with internal partners: Global Acquiring Capabilities, Compliance, OE, Marketing, PCG, Pricing, GCO, GSG, among others

Requirements:

  • A minimum of 10 years of experience in payments industry including experience building high performance teams
  • Proven strategic thinking and financial/analytical acumen
  • Demonstrated commercial experience and team leadership for design and execution of winning strategies
  • Extensive negotiation experience and relationship management skills of external partnerships
  • Ability to build strong Blue Box linkages at all organizational levels and across multiple functions
  • Ability to lead work within a fast-paced team environment and deliver results under pressure
  • Problem solving and decision-making ability
  • Bilingual (English/Spanish)
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
February 16, 2026

Work Type:
Hybrid work
Job Link Share:

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