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The Outlet Director at Wayfinder Newport is a dynamic, hands-on leader responsible for overseeing all food and beverage outlets, ensuring exceptional guest experiences, strong financial performance, and seamless daily operations. This role blends strategic leadership with a deep appreciation for coastal hospitality, neighborhood-driven dining, and vibrant seasonal experiences. The Outlet Director will lead a diverse portfolio of outlets, each with its own personality, while maintaining a cohesive service culture aligned with Wayfinder’s laid-back yet elevated brand.
Job Responsibility:
Provide leadership and operational oversight for all outlets, ensuring consistent service excellence and brand alignment
Partner closely with the Food & Beverage Manager, Executive Chef and culinary leadership to deliver compelling menus, seasonal offerings, and elevated guest experiences
Drive financial performance through budgeting, forecasting, labor management, and cost controls
Recruit, train, coach, and inspire outlet leadership teams and line staff
Maintain high standards of food safety, sanitation, and compliance with all local and state regulations
Oversee scheduling, inventory, vendor relationships, and purchasing across all outlets
Collaborate with hotel leadership on programming, events, promotions, and guest engagement initiatives
Ensure smooth execution of service across varying dayparts, including breakfast, brunch, bar service, dinner, and seasonal pool operations
Foster a culture of hospitality, teamwork, accountability, and creativity
Requirements:
Minimum of 3–5 years of progressive leadership experience in food & beverage or outlet management
Experience overseeing multiple outlets with varying concepts and service styles preferred
Strong financial acumen with experience managing budgets, labor, and P&Ls
Passion for coastal cuisine, craft cocktails, and community-driven hospitality
Proven ability to lead, develop, and retain high-performing teams
Excellent communication, organizational, and problem-solving skills
Flexibility to work evenings, weekends, holidays, and seasonal schedules