This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Director of Operations - TMCH Cancer Center. Reports to the Executive Director of Administration, optimizes the performance of a diverse network of medical groups and affiliate providers across TMC Healthcare to best serve our community, with a focus on improving healthcare access and quality, while eliminating unnecessary cost. The Director of Operations is responsible for the day to day operations and achieving operational excellence. Also, supports the Executive Director of Administration with provider growth, strategy, and support staff resources.
Job Responsibility:
Reports to the Executive Director of Administration, optimizes the performance of a diverse network of medical groups and affiliate providers across TMC Healthcare to best serve our community, with a focus on improving healthcare access and quality, while eliminating unnecessary cost
responsible for the day to day operations and achieving operational excellence
supports the Executive Director of Administration with provider growth, strategy, and support staff resources
Assist the Executive Director Administration in articulating the CIN (Clinically Integrated Network) vision and gaining commitment of medical groups and affiliate providers
Implementation of regional strategy and related goals that is in alignment with and drives system strategy
Supports the effective and efficient delivery of quality care and financial sustainability
Champions TMN engagement efforts within the market to include physicians, patients and employees
Support Tucson Medical Network and the Executive Director of Administration with: Engaging physicians and advanced practice providers, developing a comprehensive provider service network
Engaging with physicians and the Quality Manager in the promotion of evidence-based models linked to quality, disease management and the appropriate use of resources, setting aligned metrics, targets and incentive plans for productivity and quality
Collaborating to support Tucson Medical Network (TMN) to connect specialty services to the CIN
Working with dyad partners across the system to identify areas to support for future improvement or enhancement
Provide leadership to ensure relevant data sources are connected to the CIN including Arizona Connected Care (AZCC) assuring quality reports are generated in support of quality outcomes, efficiency, and population management metrics
Oversees and leads the daily operation of the following core operational functions: IT
Budgeting-R&E Analysis
Strategic Planning
Network and Team Building
Payer Contracting
Credentialing
Recruitment
Practice Management
Practice Analytics
Patient Experience
Ensuring smooth and efficient patient-flow and workflow
Accelerate the development of the MSO, to provide key services that include access to a centralized model delivering services
Incorporate a range of office-management and business services to better support their practices
Adheres to TMCH organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned
Requirements:
Bachelor’s degree in Business or related field
Requires five (5) years of leadership experience in a comparable leadership and/or physician management role
five (5) years of experience working with a healthcare system with an affiliated physician base or an independent physician association
experience with overseeing a growing multi-specialty network and standardizing work
Thorough knowledge of operational functions
Skills with verbal, written, and interpersonal communications
Skill in organizing a variety of tasks and staff to meet deadlines
Skill in the use of computer applications, which includes the use of software such as Word, Excel, PowerPoint, and/or various donor database software programs
Ability to motivate and manage staff to help advance the mission of TMC One
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public
Ability to define problems, collect data, establish facts, and draw valid conclusions
Nice to have:
Master’s degree preferred
Preferred ten (10) years of accomplished experience in a large, complex, and integrated healthcare or payer setting
previous experience in developing and/or operating management service organizations
previous familiarity with various physician compensation plans, incentives and contracting arrangements
proven background with building physician relationships in a collaborate model
demonstrated visibility and engagement with an effective and open communication style with physicians
previous focus on data integration, quality measurement and outcomes performance
Preferred board certification through the American College of Medical Practice Executives (ACMPE)