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As a key member of the senior leadership team, the Director of Operations works symbiotically with the CEO: translating vision into sustainable systems, nurturing culture, and ensuring that the team and organisation can thrive. The Director of Operations will co-lead Bertha Earth alongside the CEO, building a strong, reflective, and values-led organisation capable of delivering bold impact at scale. This role ensures the foundations of Bertha Earth — its people, systems, safeguarding, finances, data, and spaces — are robust, efficient, and aligned to the organisation’s mission: to grow a diverse network of young environmental leaders, storytellers, and changemakers who reignite a great love for our planet.
Job Responsibility:
Lead the operational management of the organisation, ensuring systems, policies, and structures are implemented and enable effective delivery of Bertha Earth’s strategic goals
Develop and monitor annual business plans and budgets in collaboration with the CEO
Oversee contract management, procurement, and supplier relationships
Partner with the CEO to prepare reports, policies, and documentation for our governance structure
Serve as the organisational lead for risk, compliance, health and safety, and data protection
Model and nurture Bertha Earth’s AKABI values (Authentic, Kind, Accountable, Bold, Inclusive) through daily leadership
Oversee people operations, including recruitment, onboarding, professional development, and performance management processes
Provide thoughtful, kind and fair feedback
Co-create structures for reflection, wellbeing, and continuous learning
Support leadership development across the organisation
Lead on the design, implementation, and improvement of organisational systems
Oversee data collection, management and security
act as Data Protection Lead
Ensure insights from data inform strategy, evaluation, and programme improvement
Develop and maintain the organisation’s IT infrastructure
Serve as a Designated Safeguarding Lead
Oversee all elements of organisational risk management
Co-lead budget planning, forecasting, and financial monitoring with the CEO and finance team
Manage operational expenditure and resource allocation
Oversee Bertha Earth’s presence in physical spaces
Support Bertha Earth’s storytelling, brand, and marketing work from an operational and cultural perspective
Help the team hold key partner relationships with professionalism and clarity
Communicate effectively across all levels of the organisation
Requirements:
Proven experience in senior operational or organisational leadership roles, ideally within youth, education, or social impact sectors
Understanding of HR, compliance, and safeguarding systems, with ability to design and embed processes that support people and purpose
Experience managing budgets, contracts, and cross-functional teams
Exceptional interpersonal skills — empathetic, emotionally intelligent, and able to “read a room.”
Skilled communicator able to provide kind, fair, and direct feedback, including with senior colleagues
High level of integrity and maturity
professional, calming and centred
Able to balance strategic thinking with hands-on implementation
Values-driven, reflective, and motivated by environmental and social impact
Nice to have:
Experience developing or managing physical sites (e.g., retreat or residential settings)
Understanding of data systems, digital infrastructure, and organisational design
Experience reporting to boards, advisory groups, or funders
Creative approach to storytelling, communications, or brand alignment
What we offer:
10% employer pension contribution
optional healthcare/dental benefits after 6 months