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We are looking for an experienced Director of Operations to lead and optimize processes throughout the enterprise of this private equity owned services company. This role is based in the Walnut Creek, California area, and it offers an exciting opportunity to drive strategic financial initiatives and ensure compliance with industry standards. The ideal candidate will possess a strong background in M& A integration, project management leadership, and process improvement.
Job Responsibility:
Analyze processes, identify improvements, and build business cases for cross-functional decisions
Design scalable, efficient future-state processes
Lead implementation with SOPs and documentation
Drive adoption through change management, training, and communications
Track adoption and benefits to ensure success
Partner with ERP Admin and process owners to design and refine processes as the company scales
Facilitate cross-functional sessions to resolve conflicts and align Finance, HR, and IT
Assess integration impacts and coordinate adjustments with IT
Support testing, issue resolution, go-live, and post-launch optimization
Assess acquired companies’ operations, processes, and systems
Identify integration challenges and decide on standardization vs. variation
Harmonize processes, document exceptions, and coordinate implementation
Monitor adoption and support strategic and functional workstreams
Facilitate decision-making forums and coordinate with leaders, consultants, and partners
Manage multiple initiatives, create project plans, track progress, and adjust as needed
Provide status updates and escalate critical issues to leadership
Requirements:
Bachelor’s in Business, Operations, or related field
8+ years relevant and progressive experience
3+ years with a consulting firm strongly preferred
ERP/HCM implementation experience
Lean Six Sigma and PROSCI certifications a plus
Operations and M& A experience in a multi-site environment
Nice to have:
Lean Six Sigma and PROSCI certifications a plus
What we offer:
medical, vision, dental, and life and disability insurance