Director of Operations

• Directs, supervises, and schedules all aspects of Operations, including Engineering
• Building and Grounds
• Technical Services
• Event Services, including ADA compliance
• Public Safety
• Security
• Custodial Services and Parking Departments
• Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events
• Implements and updates facility rules, regulations, policies, and procedures
• Provides clear, concise, and timely communication of directives to other departments
• Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing
• Oversees maintenance of the Physical Plant, systems, equipment, and vehicles
• Assists in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility
• Authorizes the requisition of equipment and supplies within budget guidelines
• Provides yearly inventory of all equipment
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed
• Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures
• Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems, and policy changes
• Works closely with the General Manager in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy
• Negotiates with vendors, unions, contractors and/or service providers
• Develops and implement preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations
• Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines
• Coordinates and oversees special projects, such as construction, remodeling, or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements
• Serves as MOD (Manager on Duty) as required
• Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees
• planning, assigning, and directing work
• appraising performance
• rewarding and disciplining employees
• addressing complaints and resolving problems

• Bachelor's Degree from technical college with major in Management or Maintenance Engineering
• Minimum of 2 years’ experience in Supervising or Managing in a similar facility
• Supervisory experience required
• Excellent organization skills
• Ability to prioritize and to manage multiple projects simultaneously
• Good written, verbal, and interpersonal skills required
• ability to interact with all levels of staff including management
• Ability to effectively supervise staff
• Professional presentation, appearance, and work ethic
• Knowledge of Microsoft Office, including Excel and must be able to learn Maintenance Manager software program
• Ability to work with limited supervision and as a team member
• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

Additional experience may be substituted for education

• medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
• bonus potential