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We are seeking a dynamic and strategic Director of Operations to lead the operational performance across all regions within the Education division at Horizon. This role will drive high performance, consistency, and sustainable growth while overseeing the operational delivery of key functions, including occupancy, workforce, and financial performance. Working closely with the Director of Learning & Outcomes, the Director of Operations will ensure the effective implementation of educational strategies, foster strong operational practices, and provide decisive leadership in operational excellence. You will be a key member of the senior leadership team, driving organisational strategy, governance, and accountability to ensure consistently high-quality outcomes for all young people under our care.
Job Responsibility:
Lead across all regions, ensuring effective delivery of organisational priorities, including occupancy, people, and financial performance
Take overall accountability for regional operational performance, evaluating and overseeing the delivery of KPIs by Regional Directors, ensuring consistency across the group
Champion operational excellence, ensuring services are aligned with the Horizon ethos and strategic direction
Contribute to organisational strategy development and execution, supporting growth and commercial success
Work in partnership with functional leaders to ensure educational quality is supported through strong operational infrastructure
Act as an advisor to the Managing Director on operational performance, risk, and regulatory readiness
Drive a culture of high performance and accountability
Plan, implement, and evaluate operational strategies
Ensure the organisation is well-positioned for inspections and regulatory scrutiny
Maintain strategic oversight of the operational conditions that enable high-quality education and strong pupil outcomes
Support the Director of Learning & Outcomes to ensure educational quality frameworks and outcomes are operationally embedded and resourced
Work with Regional Directors to ensure the effective delivery of school improvement priorities
Champion Horizon Care & Education's values, vision, and culture across all regions
Lead, develop, and hold Regional Directors accountable for their performance
Build a cohesive and high-performing leadership team
Establish effective mechanisms for communication, collaboration, and shared learning
Build strong partnerships with Local Authorities, regulators, and other stakeholders
Ensure robust governance and accountability frameworks are in place
Work with the senior leadership team to secure resources, plan capacity, and support individual schools in achieving objectives
Requirements:
Significant leadership experience in education provision with a proven track record of improving outcomes
Strong change management skills at a senior level
Expertise in managing budgets, people, and operations effectively
Knowledge of Ofsted regulations for Independent Schools and Independent School Standards
Experience working with or understanding the key stakeholders in education and the operational and political contexts
Degree or equivalent qualification (Qualified Teacher Status preferred)
Full UK Driving Licence and use of your own vehicle