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Director of Operations

aramark.com Logo

Aramark

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Location:
United States , Washington

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Category:
-

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Contract Type:
Not provided

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Salary:

105000.00 - 115000.00 USD / Year
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Job Description:

The Director of Operations, Food & Beverage is responsible for the strategic and day-to-day leadership of all food and beverage operations within a multi-use arena hosting two professional sports teams and a variety of live events. This role ensures an exceptional guest experience while driving revenue growth, operational efficiency, and cost control across concessions, premium dining, suites, and catering.

Job Responsibility:

  • Oversee all food and beverage operations, including concessions, clubs, warehouse
  • Lead, hire, train, and develop a large, event-based workforce and management team
  • Manage inventory, purchasing, and vendor relationships to ensure product quality and cost efficiency
  • Ensure compliance with all health, safety, and sanitation standards
  • Develop and implement strategies to increase revenue, improve speed of service, and enhance the fan experience
  • Analyze financial performance, including sales, labor costs, and profit margins, and adjust operations accordingly
  • Collaborate with arena leadership, team partners, and marketing to align offerings with fan demographics and event needs
  • Oversee execution for a wide range of events, adapting operations based on attendance, audience, and event type

Requirements:

  • 5–10+ years of experience in food and beverage operations, preferably in a high-volume venue (arena, stadium, convention center, or similar)
  • Proven leadership experience managing large teams in a fast-paced environment
  • Strong financial acumen with experience managing budgets and driving profitability
  • Excellent organizational, communication, and problem-solving skills
  • Ability to work flexible hours, including nights, weekends, and holidays

Nice to have:

  • Experience in multi-unit or large-scale venue operations
  • Familiarity with premium hospitality services (clubs, suites, VIP experiences)
  • Knowledge of point-of-sale systems and inventory management tools
What we offer:
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage
  • bonus eligible
  • relocation assistance

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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