Director of Operations, Venues Job at Encore Global (Orlando)

Director of operations, venues

Responsible for supporting the Director, Event Technology with all audio-visual ...

Location

United States , Orlando

Salary:

50993.00 - 66291.05 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required
Bachelor’s degree is preferred
3+ years of audio-visual experience
1+ years of supervisory experience
Working knowledge of audio-visual equipment in a live show environment
Experience handling pre-planning and operations of large audio-visual events
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus
A valid driver’s license is required for team members in positions that operate Company vehicles

Job Responsibility

Directs the operations team on daily equipment setups and strikes
Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately
Mentors and supervises operational staff to provide outstanding customer service
Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors
Utilizes the billing system to coordinate invoicing activities and ensures accuracy
Ensures that inventory control procedures are followed
Manages the on-site equipment inventory and sources internal gear
Ensures that all equipment and services are delivered on time, in good working condition
Keeps the inventory in good working condition and acts quickly to have gear repaired
Researches and remains current on new technology and equipment to purchase

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

Director of Operations

The Director of Operations, Food & Beverage is responsible for the strategic and...

Location

United States , Washington

Salary:

105000.00 - 115000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

5–10+ years of experience in food and beverage operations, preferably in a high-volume venue (arena, stadium, convention center, or similar)
Proven leadership experience managing large teams in a fast-paced environment
Strong financial acumen with experience managing budgets and driving profitability
Excellent organizational, communication, and problem-solving skills
Ability to work flexible hours, including nights, weekends, and holidays

Job Responsibility

Oversee all food and beverage operations, including concessions, clubs, warehouse
Lead, hire, train, and develop a large, event-based workforce and management team
Manage inventory, purchasing, and vendor relationships to ensure product quality and cost efficiency
Ensure compliance with all health, safety, and sanitation standards
Develop and implement strategies to increase revenue, improve speed of service, and enhance the fan experience
Analyze financial performance, including sales, labor costs, and profit margins, and adjust operations accordingly
Collaborate with arena leadership, team partners, and marketing to align offerings with fan demographics and event needs
Oversee execution for a wide range of events, adapting operations based on attendance, audience, and event type

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage
bonus eligible
relocation assistance

Fulltime

Regional Director of Operations

Museum of Illusions is the world's largest and fastest-growing museum chain with...

Location

France , Paris

Salary:

Not provided

Museum of Illusions

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Business Administration, Management, Hospitality, or a related field
5-8+ years of multi-site operational leadership experience, preferably in hotels, attractions, or experiential venues
Proven expertise in operational analytics and data-driven decision making
Strong background in P&L management and financial reporting
Demonstrated success in labor management and labor model optimization
Experience in designing and executing operational processes that deliver measurable results
Knowledge and oversight of venue maintenance and preventive maintenance programs
Exceptional leadership, coaching, collaboration, and communication skills
Ability to travel to museum locations as needed, sometimes on short notice
Fluent in French and English (both written and spoken)

Job Responsibility

Oversee day-to-day operational performance across all assigned locations, ensuring consistency, efficiency, and adherence to brand standards
Provide direct leadership and guidance to General Managers, including coaching, performance management, and alignment with company objectives
Conduct regular site visits to assess operations, identify risks, and implement improvements
Ensure implementation and continuous improvement of operational processes and SOPs
Lead operational execution for new openings, refreshes, and special projects
Act as escalation point for operational issues and crisis management
Drive accountability for operational KPIs across all locations
Monitor and review P&L performance for all locations, ensuring alignment with budget and targets
Drive cost control initiatives, with a strong focus on labor efficiency and controllable expenses
Ensure staffing models are optimized to maintain labor cost targets while ensuring safe and effective operations

Fulltime

Director of Human Resources Operations

Reporting to the Multi Property Director of Human Resources, the Director of Hum...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Must have been a Department head of HR for minimum of two years
Experience in managing bigger operation and handling bigger team is an advantage
Experience in Luxury segment is mandatory and minimum 2 years working in Luxury Hotel environment
Strong knowledge of UAE labour laws
Strong communication skills (verbal, listening, writing)
Experience in terms of Staff Housing solutions, Staff Cafeteria Operations and driver of effective Talent Acquisition
Ready to embrace AI and analyse workflow processes that can be revised

Job Responsibility

Partners with their property executive committee and department heads in the development of the desired candidate profile and execution of the staffing process for management openings
Educates recruiting sources on desired candidate profile for management openings in their hotels
Effectively communicates the benefits of working in the brand to attract candidates
Leverages brand endorsed staffing processes and ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used and only job-related questions are asked
Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool
Ensures employment ads comply with local laws and regulations
All advertisements should highlight information on the job, the specification, the hotel and the benefits
Establishes and maintains contact with external recruitment sources e.g., Government managed job services, local colleges, recruitment agencies and community based organizations
Develops Luxury Talent Pipelines for future growth and key feeder markets
Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties and brands in Marriott International

Fulltime

Director Of Event Technology II

The Director, Event Technology II (DET II) is responsible for achieving the reve...

Location

United States , East Naples

Salary:

64506.00 - 83858.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor's degree is preferred or equivalent experience
3+ years of audio-visual experience
2+ years of operations/supervisory experience
3+ years of customer service or hospitality experience is preferred
Sales experience is a plus
Working knowledge of audio-visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus
A valid driver's license is required for team members who may operate Company vehicles

Job Responsibility

Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures
Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients
See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely
Participate in business review presentations as needed, in collaboration with regional management
Review and manage location P & L and develops action plans to address deficiencies/grow the business
Confirms venue partners process all payments to Encore in a timely basis
Perform daily floor operations including scheduling and equipment setups, operation, and strikes
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards

What we offer

Overtime
bonuses
incentives
comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

New

Director Of Event Technology I

The Director, Event Technology (SNE) is responsible for achieving the revenue an...

Location

United States , Colorado Springs

Salary:

56160.00 - 66560.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred
Sales experience is a plus
Working knowledge of audio visual equipment in a live show environment
Must be able to successfully complete Level 3 Skills training
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus

Job Responsibility

Achieve the revenue and profitability goals of an assigned location(s)
Ensure the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel
Promote high performance, accountability and continuous improvement in the team
Foster a collaborative environment that values learning and a commitment to quality
Develop and maintain strong relationships with clients at all levels of their organization
Services events and act as a point of escalation when needed
Identify key issues and decision makers that will influence the contract renewal
Consults with Venue Sales Leadership on sales strategies
Participates in business review presentations
Drive Results by managing an efficient and profitable operation

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

New

Director of Culinary

Sunday River Resort is seeking an experienced Director of Culinary to lead the v...

Location

United States , Newry

Salary:

96000.00 - 125000.00 USD / Year

Boyne Resorts

Expiration Date

Until further notice

Requirements

10+ years of progressive culinary leadership experience, including at least 3 years leading multi-outlet culinary operations as an Executive Chef, Director of Culinary, or similar role
Experience in a full-service resort, luxury hotel, or large-scale hospitality environment
destination or mountain resort experience is a plus
Strong leadership skills with a passion for mentoring and developing high-performing teams
Proven success managing food cost, labor, purchasing, inventory, and menu development
ServSafe Manager Certification required
HACCP certification (or willingness to obtain) preferred
Culinary degree or equivalent combination of education and experience
Ability to thrive in a fast-paced, high-volume environment while maintaining exceptional quality and service standards

Job Responsibility

Lead the culinary vision across all resort dining outlets, ensuring exceptional food quality, consistency, and guest satisfaction
Collaborate to develop seasonal menus, special event offerings, and new dining concepts while maintaining each venue's unique identity
Mentor and develop Executive Chefs, Sous Chefs, and culinary team members through coaching, training, and succession planning
Maintain a visible presence in the kitchens, providing hands-on leadership during service and fostering a culture of excellence
Oversee food cost, labor management, purchasing, inventory, and menu engineering to achieve financial goals
Ensure compliance with food safety, sanitation, allergen, and HACCP standards across all culinary operations
Partner with Food & Beverage Operations, Sales, Marketing, and other resort leaders to support events, promotions, and guest experiences
Drive continuous improvement through innovation, operational efficiency, and a commitment to exceptional hospitality

What we offer

Free Ski and Golf Passes for self and dependents, and access to other Boyne Resorts
Resort discounts on dining, retail, lodging, and spa
Health insurance
401(k) plan
HSA match
Dental insurance
Life insurance
Vision insurance
PTO
opportunities for bonus incentive, professional growth, and development

Fulltime

Director Of Event Technology II

The Director, Event Technology II (DET II) is responsible for achieving the reve...

Location

United States , East Naples

Salary:

56100.00 - 72920.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
3+ years of audio-visual experience
2+ years of operations/supervisory experience
3+ years of customer service or hospitality experience is preferred
Sales experience is a plus
Working knowledge of audio-visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus
A valid driver’s license is required for team members who may operate Company vehicles

Job Responsibility

Achieve the revenue and profitability goals of an assigned location(s)
Ensure the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel
Manage venue revenues between $900k - $3.75M
Drive Results by managing an efficient and profitable operation
Achieve Encore’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time
Utilize the Company billing system to coordinate invoicing activities
Complete the sales forecast at home location
Participate in business review presentations as needed
Review and manage location P & L and develops action plans to address deficiencies/grow the business

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

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Director of Operations, Venues

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