Director of Operations, Food and Beverage

• Ensure the budget for the department is monitored and adhered to by implementing effective controls of food, beverage, and labor costs
• Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change
• Help lead major events and employees, including managers, supervisors, union and non-union employees
• Preserve and execute excellent levels of internal and external customer service
• Maintain a strong presence on the floor during events to oversee execution of plans and services
• Work closely with clients before and during events to ensure their needs are met
• Coordinate with other department heads including culinary, sales, operations, and any other division in order to strategically plan for future events, cultivate new relationships, and create unique services for our clients
• Provide support and analysis to the General Manager regarding costs, challenges, and areas of improvement for major shows
• Responsible for the overall management of the F&B Operation and is expected to help market ideas to promote business
• reduce employee turnover
• maintain revenue and payroll budgets
• meet budgeted productivity while keeping quality consistently high
• staffing, training, and planning all F&B activities to ensure efficient operation of the department

• Minimum 8 years of proven experience in a high-level food and beverage managerial role
• Ability to work all shifts including nights, weekends and holidays as needed
• Good written and verbal communications skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to execute instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Proficiency with MS Word, MS Excel, MS PowerPoint and POS Proficient
• POS System experience a plus
• Prior hotel and convention experience a plus
• Familiarity working with unions and an understanding of CBA rules

• POS System experience
• Prior hotel and convention experience

Eligible for 10% Bonus