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Director of Operations - Collegiate Hospitality

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Aramark

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Location:
United States , San Antonio

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Director of Operations will be responsible for planning and managing a high volume, complex, multi-location dining service operation in conjunction with the Resident District Manager. This position will oversee all programming, scheduling, and planning for daily success according to company quality food standards, operating efficiency levels, financial performance standards, and timetables.

Job Responsibility:

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Requirements:

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
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