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It’s an exciting time to join The Nelson Trust as we seek to appoint a strategic and visionary Director of Operational Services. Sitting as a key member of the Senior Leadership Team, this role carries responsibility for a diverse and high-impact portfolio of services including our network of Women’s Centres across Southwest England and Wales and Residential Rehabilitation services located within Gloucestershire, but with a national reach.
Job Responsibility:
Lead and shape services
Ensure effective delivery across the portfolio
Contribute to sustainability and growth agendas
Cultivate strategic partnerships that support performance and financial objectives
Embed a culture of quality and continuous improvement
Oversee service performance through robust monitoring and evaluation frameworks
Provide strong commercial and operational leadership
Ensure efficient management of budgets, resources, and teams
Requirements:
Proven record of strategic and operational leadership
Background in service delivery and development
Robust performance and financial management
Background within the Women’s, criminal justice, substance use or a related sector (ideal)
Exceptional leadership, stakeholder management and collaboration skills
Genuine commitment to empowering people to achieve their full potential