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The Director of Health & Wellness (DHW) serves as the clinical leader of the community, responsible for overseeing the overall health, wellness, and quality of care provided to residents. This role combines strong clinical expertise with hands-on leadership, coaching, team development, regulatory oversight, and operational partnership.
Job Responsibility:
Provides overall leadership and direction for the clinical operations of the community
Ensures residents receive high-quality, compassionate, and individualized care consistent with company standards and regulatory requirements
Oversees resident assessments, service plans, care updates, and wellness documentation
Identifies changes in resident condition and ensures appropriate interventions, communication, and follow-up occur timely
Leads the clinical team in delivering resident-centered care while promoting dignity, independence, and quality of life
Maintains consistent communication with residents, families, physicians, pharmacies, and outside providers regarding resident care needs and changes in condition
Oversees medication management processes and partners with pharmacy consultants to ensure safe and effective pharmaceutical services
Ensures resident service plans are updated according to state regulations and community standards
Serves as a coach, mentor, and leader to nurses, caregivers, and clinical support staff
Builds a strong clinical culture focused on accountability, teamwork, professionalism, and compassion
Provides ongoing coaching, education, and performance development to improve clinical outcomes and team performance
Conducts clinical training and supports the onboarding and continued development of new Team Members
Partners with leadership to address staffing needs, retention efforts, employee engagement, and performance management
Leads by example and actively supports a positive and collaborative work environment
Ensures compliance with all federal, state, and local regulations related to resident care and clinical operations
Oversees incident reporting, investigations, trend analysis, and implementation of corrective action plans when needed
Conducts audits and monitors clinical systems to ensure documentation accuracy and operational readiness
Partners with community leadership to maintain survey readiness and strong regulatory performance
Promotes resident safety initiatives and infection prevention practices throughout the community
Partners with the Executive Director and department leaders to support overall community operations and resident satisfaction
Collaborates with the Business Office regarding care level changes and applicable billing updates
Oversees clinical staffing schedules to ensure appropriate coverage and continuity of care
Maintains adequate clinical supplies and equipment necessary for resident care operations
Participates in an on-call rotation and responds appropriately to clinical emergencies or operational needs.
Requirements:
Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing required
RN preferred. Minimum of one (1) year of nursing leadership experience required. Senior Living, Assisted Living, Memory Care, or Long-Term Care experience preferred. Experience leading teams, coaching staff, and managing clinical operations strongly preferred. BLS Certification required.
Nice to have:
RN preferred
Senior Living, Assisted Living, Memory Care, or Long-Term Care experience preferred
Experience leading teams, coaching staff, and managing clinical operations strongly preferred.