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Dir Surgical Services is responsible for planning, directing, and coordinating the full spectrum of surgical patient care for Baylor Scott and White Health (BSWH), which includes all clinical and nursing care in surgery preparation units, operating rooms, post-anesthesia care units, telemetry units, outpatient surgery suites, or other patient holding/receiving surgical areas. Directs, organizes, and evaluates all patient care services provided in pre-operative, intra-operative, and post-operative surgical areas in BSWH hospitals, clinics, or ambulatory care facilities. May direct and coordinate a variety of clinical duties, including cleanliness and safety of surgical environments, control of medications, preparation and post-care of surgical patients, and management of surgical instruments, supplies, and equipment. Establishes and communicates the clinical goals and objectives for assigned surgical units or area of responsibility in accordance with the BSWH overall patient care goals and objectives. Develops and implements surgical services policies, procedures, and practices to ensure high quality surgical outcomes and improve surgical patient experience. Maintains and monitors clinical operational efficiency, standards of care, and patient service delivery levels. Negotiates interdepartmental resources and communicates with other BSWH clinical departments to ensure effective and efficient delivery of surgical care.
Job Responsibility:
Directs system-wide nursing surgical services for BSWH
Recommends and implements strategic and operational plans and priorities for surgical services aligned with BSWH overall business objectives
Leads development and enhancement activities for new and existing surgical services, presenting financial proformas, new business plans and program recommendations to senior leadership
Monitors, reviews, and benchmarks outcomes in surgical services care areas driving sustained improvement
Leads the development and implementation of education and training to surgical services staff on relevant clinical and leadership competencies and other educational needs
Develops and implements peri-operative education, including assessing learning needs, planning education offerings, delivering training, and evaluating programs
Ensures compliance with all applicable legal and regulatory requirements impacting surgical services, including The Joint Commission standards
Develops surgical services dashboard including productivity, patient satisfaction, throughput, quality, efficiency, and effectiveness measures
Leads and collaborates with cross-functional teams and internal and external stakeholders, including nursing, medical staff, operational leadership, community organizations, and other healthcare facilities to develop and implement solutions to surgical services issues and initiate new programs
Facilitates opportunities to participate in research related to surgical services care
Requirements:
Bachelor's degree in nursing or related field
5+ years of nursing experience in surgical services
1+ years of experience in a leadership role
Registered Nurse (RN) license required
Experience collaborating across multiple departments and clinical disciplines within a large, complex healthcare organization preferred
Strong problem-solving and critical thinking skills
Excellent verbal, written, and presentation skills
Nice to have:
Master's degree preferred
What we offer:
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%