This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Director of National Accounts – MRO is responsible for leading and expanding strategic partnerships with key industrial distributors including Fastenal, Grainger, McMaster-Carr, and similar accounts. This role drives revenue growth, ensures contract compliance, and delivers value-added solutions tailored to each customer’s operational needs. The ideal candidate is a relationship builder, a strategic thinker, and a results-driven professional with deep knowledge of the MRO landscape.
Job Responsibility:
Account Leadership: Serve as the primary point of contact for assigned national accounts, managing executive-level relationships and driving long-term growth
Strategic Planning: Develop and execute account plans aligned with customer goals and company objectives
Sales Growth: Identify and pursue new business opportunities within existing accounts
lead cross-functional efforts to expand product penetration
Contract Management: Negotiate and manage pricing agreements, rebates, and service-level commitments
Collaboration: Partner with internal stakeholders (Sales, Marketing, Operations, Finance) to deliver seamless customer experiences
Performance Tracking: Monitor KPIs, sales performance, and customer satisfaction
prepare and present quarterly business reviews
Market Intelligence: Stay informed on industry trends, competitive activity, and customer developments to inform strategy
Leader: Lead, develop, and manage the Jr. National Account Manager and Rep Partner network to deliver growth targets and day to day account responsibilities
Requirements:
Bachelor’s degree in Business, Marketing, or related field
MBA preferred
5+ years of experience in National Account Management, preferably in MRO, industrial distribution, or manufacturing
Proven success managing accounts such as Fastenal, Grainger, McMaster-Carr, MSC, or similar accounts
Strong negotiation, presentation, and analytical skills
Ability to travel up to 30% for customer meetings and trade events
Proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, and data analysis platforms