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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Sales

Director of National Accounts

United States, Naples 80000.00 - 100000.00 USD / Year · Job Posted February 20, 2026
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Job Description

The Director of National Accounts is responsible for prospecting and converting incoming leads for mid-size to large groups for the Naples Grande Beach Resort. Additional solicitation, management of new accounts, maintaining accounts as assigned, working with the Director of Sales and Marketing and Director of Revenue on the strategic direction and tactical implementation of group sales for the resort. Primary market segments of large groups, but could include other territories based on business demands. In summary, the role is responsible for achieving provided revenue goals by finding new profitable business, maintaining and growing the existing accounts, and maximizing revenue capture through upselling room rates, food, beverage, meeting room rental, and other revenue streams.

Job Responsibility

  • Master the ability to articulate the value proposition of the hotel, key features & customer benefits
  • Prospect and identify a high target accounts and bookings
  • Find new customers and accounts that increase market share
  • Development and prospecting of new account relationships
  • Maintain alliances and relationships with existing partnerships, 3rd parties, and tourism offices
  • Participate in the Revenue Meeting and other key management meetings as needed
  • Plan, coordinate and organize fam trips and visits to promote the resort
  • Promote golf, tennis, spa and other revenue sources
  • Comfortable creating customized Power Point Presentations in person and at times in webinars
  • Participate in tradeshows and industry events that will generate new leads and give visibility
  • Prepare correspondence, memos, proposals, contracts and reports
  • Compile a monthly activity report which will include market activity and actions for the month and production for the month
  • Ability to effectively communicate competitive trends
  • Establish an annual plan of sales initiatives including related costs for sales calls, product training, tradeshow participation, and travel and entertainment
  • Maintain awareness of market trends, competitor's activities and guest/client feedback
  • Comply with company's policies/service procedures/standards
  • Maintain confidentiality and security of specified hotel information, correspondence, reports and files

Requirements

  • Excellent selling, negotiating, business writing and presentation skills
  • Refined verbal and written communication skills
  • A minimum of 3 years of hotel sales manager experience preferably in group resort market
  • Must be proficient in general computer knowledge, Microsoft Office, Salesforce.fdc/Delphi experience preferred
  • Community involvement and/or professional association is highly regarded

Nice to have

  • Salesforce.fdc/Delphi experience preferred
  • Community involvement and/or professional association is highly regarded

What we offer

  • Comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
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