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Director of MICE

fairmont-manoir-richelieu.com Logo

Fairmont Le Manoir Richelieu

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Location:
France , Paris

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Reporting directly to the Commercial Director, the Director of MICE will handle several responsibilities worldwide.

Job Responsibility:

  • Define and implement action plans
  • Develop comprehensive action plans in alignment with defined objectives and sales strategies
  • Ensure the execution of plans to achieve long-term objectives while adapting to evolving market conditions
  • Develop a pipeline of sales opportunities for the MICE (Meetings, Incentives, Conferences, Events) distribution channel
  • Work closely with ACCOR Global Sales and Orient Express Management Company to achieve MICE sales objectives
  • Develop/direct initiatives to broaden customer base and market penetration
  • Meet or exceed annual sales goals for the MICE segment
  • Schedule and conduct sales calls, presentations, and manage proposals/contracts for incentive groups or full yacht charters
  • Develop and nurture relationships with the yacht charter market, including yacht brokers companies, family offices, event planners and other relevant stakeholders
  • Manage day-to-day client relations including pricing, contracts, win/loss tracking, and overall client satisfaction
  • Travel as needed to develop new business and attend industry trade shows
  • Develop proposals, reporting, and KPIs to support and guide sales efforts
  • Oversee administrative functions like budgeting, invoicing, and CRM management
  • Manage assigned personnel, including training, development, and performance evaluations
  • Define with the operation department and the sales manager the characteristics of the yacht charter, including definition of activities, partners and itineraries
  • Liaise with charter clients, shoreside, and shipboard staff to ensure smooth execution and high guest satisfaction
  • Work in close collaboration with ACCOR Global Sales team and Orient Express Management Company sales team to achieve the MICE sales objectives
  • Assist in developing sales messaging and collateral to support the Orient Express brand in the MICE space
  • Collaborate with Sales & Marketing on campaigns, email marketing, webinars, and other targeted initiatives

Requirements:

  • Minimum of 5 years management experience in travel/ultra-luxury hospitality industry Meetings and Incentives role(s)
  • Having developed a strong network in the MICE market, including corporate and family offices
  • Good knowledge of the yacht brokerage market
  • Fluent proficiency in both French and English
  • Good organization and time management skills
  • Leadership and people management experience
  • Ability to work well in fast-paced team environment

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
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