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The Director of Merchandising Capabilities plays a pivotal role in shaping and delivering the strategic vision for best-in-class merchandising tools across our global organization. This leader will drive the advancement and adoption of scalable, data-informed capabilities in pricing, promotions and assortment, aligning tools, processes, and people in support of enterprise growth.
Job Responsibility:
Lead the design and implementation of an end-to-end merchandising capabilities roadmap that supports our global strategy
Translate long-term merchandising goals into actionable initiatives across pricing, promotion and assortment optimization (Data-Driven Merchandising)
Champion the use of analytics and insights to drive fact-based decision-making across the merchandising lifecycle
Own and manage the relationship with third-party / syndicated data vendors on behalf of Circle K
Lead and mentor a high-performing Merchandising Capabilities team
provide clear goals, coaching, and development opportunities
Collaborate with Global Merchandising, D&A, Global Tech, Finance, and Business Units to design and deploy advanced analytics, tools, and insights that drive commercial value
Oversee the delivery of complex projects, ensuring cross-functional alignment and measurable impact
Develop and implement governance frameworks for merchandising processes and tools, ensuring scalability, ownership, and continuous improvement
Proactively identify gaps in current processes or capabilities and drive initiatives to close them
Build scenario planning and forecasting capabilities that inform future-state merchandising and sustainability efforts
Lead post-implementation measurement of merchandising initiatives, establishing KPIs and performance tracking
Deliver regular reporting and strategic updates to senior leaders including EVP and SVP’s of Merchandising and Operations
Own the annual budget planning process for Merchandising Capabilities, including benefits forecast and resource planning
Requirements:
Bachelor's degree in Business, Marketing, Merchandising, Analytics, or related field (MBA or advanced degree preferred)
8+ years of progressive experience in retail merchandising, category strategy, analytics, or business leadership roles
3+ years leading teams with proven success in mentoring, performance management, and capability building
Demonstrated experience in the design and deployment of pricing, promotional and / or assortment, optimization solutions
Strong strategic thinking and analytical mindset
Exceptional interpersonal skills with the ability to influence at all levels, build relationships, and align cross-functional stakeholders
Familiarity with core merchandising systems, data platforms, and analytics tools
Excellent written and verbal communication skills
executive presence a must
Travel up to 30% (some international)
must hold valid travel documents
Flexibility to work across time zones, reflecting the global nature of the role
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