Director of Meetings and Special Event Planning

• Researches and analyzes new products, pricing and services of competition
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
• Ensures the property is apprised of all groups that will impact property operations
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines
• Leads the execution of brand service initiatives in event management areas
• Develops an event management strategy that is aligned with the company’s business strategy and leads its execution
• Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards
• Holds event management team accountable for desired service behaviors related to product and service delivery
• Communicates a clear and consistent message regarding departmental goals to produce desired results
• Executes departmental goals in game plans
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary
• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
• Creates and achieves the annual banquet budget
• Focuses on building the property’s top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
• Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations
• Reviews property specific event operations annually and makes appropriate adjustments
• Reviews staffing levels to ensure that guest service and operational needs are met
• Communicates and ensures departmental and property emergency procedures are executed when necessary
• Ensures that regular, ongoing communication is happening in all areas of event operations.

• High school diploma or GED
• 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

Bonus Eligible