Director of Marketing Operations, Global Job at Koala (Sydney)

Associate Director, Marketing Operations

The Associate Director of Marketing Operations is responsible for leading the ex...

Location

United States

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Marketing, Business, or related field
8+ years of progressive experience in marketing, with significant exposure to marketing communications, digital marketing, content development, events/tradeshows, and market research
3+ years in a management role, with proven success in leading and developing high-performing teams across global regions
Demonstrated success executing omni-channel marketing programs that drive measurable growth and revenue outcomes
Strong communication skills (written, verbal, and presentation), with ability to influence across organizational levels and global stakeholders
Proficiency with marketing technology platforms (e.g., marketing automation, CRM, analytics, and content management systems)
Experience managing global branding initiatives and ensuring consistent brand execution across diverse markets
Strong analytical mindset with the ability to use data and insights to guide decisions, optimize campaigns, and present findings to senior leadership

Job Responsibility

Lead the planning and execution of tradeshows, events, digital campaigns, content programs, and marketing communications
Support the management of omni-channel marketing plans that integrate digital, social, content, and events to drive measurable brand and revenue impact
Partner with cross-functional teams (product management, sales, finance, regional marketing, IT, regulatory, quality, supply, internal communications) to align marketing programs with corporate objectives and global priorities
Oversee global brand stewardship, ensuring consistent messaging while enabling local market adaptation
Leverage marketing technology platforms (automation, CRM, analytics, and content management) to optimize campaign execution and performance tracking
Lead a high-performing global team
foster collaboration across geographies and cultural contexts
Effectively communicate campaign strategies, insights, and results to executives, cross-functional teams, and external partners

What we offer

benefits on day 1
free onsite gym
onsite cafeteria
HQ region voted 'best place to live' by USA Today
uncapped sales commissions
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting

Director, Global Solutions & Success Operations

We’re seeking an experienced strategy and operations leader to head Global Solut...

Location

United States , San Francisco

Salary:

238500.00 - 284875.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
8+ years of leadership experience in Sales, Success, Business Operations, or Consulting (ideally in high-growth SaaS or AI)
Deep expertise in Solutions and customer delivery (customer success, sales engineering, professional services, etc.), segmentation, territory design, and incentive compensation
Proven track record leading and developing global teams, and influencing at all organizational levels
Exceptional analytical skills with advanced Excel/Google Sheets proficiency
ability to design dashboards, reporting, and executive presentations that turn complex data into clear insights
Strong project management and change skills
highly organized with the ability to manage multiple priorities in a fast-paced environment
Strategic thinker with strong business acumen and a proactive, problem-solving mindset

Job Responsibility

Act as a trusted advisor to Solutions, Services, and Success leaders, identifying opportunities for improvement across multiple roles and motions, and aligning initiatives with global GTM goals
Lead, mentor, and develop a high-performing operations team
Drive company-level GTM initiatives from conception to execution including role design, solution delivery processes, global expansion, and adoption of internal AI tools
Own capacity planning and workload modeling across functions to ensure resourcing meets demand
Oversee analysis of performance data, maintaining dashboards and reporting frameworks that provide actionable insights on customer health and maturity, rep productivity, conversion rates, delivery progress, and more
Establish process governance, standardization, and playbooks across functions and customer engagement motions to ensure global consistency and scale
Partner with Sales Ops, Marketing, GTM Analytics, Business Systems, Data Engineering, and Finance to design and deliver end-to-end GTM processes
Leverage AI to build a scalable, next-gen RevOps function and contribute to Intercom’s overall vision of an AI-first customer engagement model

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Fulltime

Director of Go To Market Operations and Platforms

The Director of Go To Market Operations and Platforms drives solutions and proce...

Location

Canada

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

Innovative, process-driven mindset
Strong leadership across people, process, and technology
Experience leading GTM organizations through CRM consolidation
Experience leading GTM organizations through CPQ transformation

Job Responsibility

Lead, mentor, and develop a team of 10-20 operations professionals across deal desk, data governance, and platform management functions
Build high-performing teams through strategic hiring, performance management, and career development
Foster collaborative culture and cross-functional alignment within the operations organization
Establish clear accountability frameworks and performance metrics for team success
Drive connected seller experience through evolution of Salesforce, CPQ, and related sales applications
Own advocacy, demand planning, and business readiness for sales technology initiatives
Develop GTM tools roadmap with IT, ensuring strategic alignment and resource optimization
Lead CRM consolidation to eliminate redundancy, align data, and reduce operational complexity
Champion AI/ML integration across the sales tech stack for enhanced analytics and personalization
Oversee global Deal Desk/Sales Support function for pricing, quoting, contracting, and approvals

Global Customer Analytics Director

In this vital role the Global Customer Analytics Director will be responsible fo...

Location

United States , Thousand Oaks

Salary:

216979.00 - 253281.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Job Responsibility

Lead teams integrating insights from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to address business needs
Lead ad hoc strategic secondary analytics to inform strategic decisions
Clearly communicate insights and recommendations to a variety of audiences, including senior leadership, and becoming a “devil’s advocate” when needed
Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans to meet evolving business needs
Identify, evaluate, and manage relationships with best-in-class vendors and look for opportunities to innovate and advance capabilities
Manage and develop direct reports, while individually leading select projects when needed
Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Global Production Director

The Global Production Director is tasked with overseeing and advancing the plann...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

8–10 years in live entertainment production with a focus on creative involvement
Strong leadership, creative evaluation, and project management skills
proven ability to manage multiple projects concurrently
Bachelor’s degree in Production, Fine Arts, Business, or a related field (or equivalent experience)
Familiarity with global live entertainment markets, regional nuances, and emerging industry trends
Availability to travel internationally as required

Job Responsibility

Develop comprehensive plans for permanent attraction projects by coordinating cross-functional teams to align on goals, budgets, and timelines
Conduct feasibility studies for potential expansion opportunities, assessing resource needs, estimated costs, and operational impacts
Drive the creation of a phased expansion roadmap, aligning with corporate growth strategies
Lead and manage production teams to deliver all projects within the agreed scope, ensuring adherence to schedules and budgets
Establish and implement standardized production processes to maintain consistency and quality across various project types and across geographies
Act as a key decision-maker for high-stakes issues related to technical requirements, resource allocation, and vendor selection
Assess current work methods / production workflows / local processes and challenge proposed approaches and provide creative alternatives, suggestions to improve ongoing projects
Build, train, and manage production teams specializing in permanent attractions
Support the professional growth of team members through ongoing training, mentoring, and performance feedback
Ensure local producers have the necessary tools, resources, and guidance

What we offer

40% discount on all Fever events and experiences
Work in the centre of the city with opportunities to travel
Responsibility from day one and professional and personal growth and the opportunity to have a real impact in a high-growth global category leader
Health and dental Insurance
Wellhub membership
Flexible remuneration plan
Great work environment with a young, international team of talented people to work with

Fulltime

Brand Marketing Director, Lifestyle - Saucony

The Brand Marketing Director, Lifestyle drives and leads the development and exe...

Location

United States , Rockford

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience required
8+ years of marketing experience
deep understanding of brand building and passion for developing and implementing customer-obsessed, insights-driven integrated marketing campaigns
Demonstrates entrepreneurial spirit and growth mindset
Strong understanding of consumer behavior and trends
experience within sporting goods, footwear and lifestyle a plus
Strong leadership skills with the ability to collaborate and influence effectively across cross-functional teams
Ability to operate independently and operates with equal parts imagination and execution
Brings a strong team mentality approach to their work and comfortable driving and influencing change
Strong analytical skills with the ability to leverage data, clearly communicating findings and implications to drive action

Job Responsibility

Responsible for directing the marketing of the lifestyle category, which includes developing and implementing brand strategies based on sound analytics and insights that drives growth for brand
Leads the development of insight driven, best-in-class, full-funnel integrated consumer marketing programs (from brief to post launch analysis) with internal and external agency partners
Partner with and lead internal and external cross-functional teams to develop and execute program to deliver against brand goals
Able to analyze and optimize performance of marketing plans by using data to identify key insights that can help drive decision better actions, decision making and continuous improvement
Partner closely with global cross-functional teams including product, media, PR, and account to ensure plans reach key consumers, meet brand goals and are creatively consistent
Manage a team of junior marketers, leading them in building effective plans, investing time in coaching and developing their marketing competencies
Maintain in-depth understanding of the consumer, category, competition, and trends and transform into insights and opportunities to grow the brand
Partners with consumer insights team to identify category trends and consumer unmet needs, and build and action learning plans from idea to opportunity sizing through consumer validation
Manages the development of seasonal category sell-in and sell-thru materials for global product marketing stories
Responsible for managing calendar, timelines & budget

Fulltime

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

FLEX Director, Market Strategy and Planning

The FLEX Director, Market Strategy and Planning is responsible for driving the d...

Location

United States , Bethesda, MD

Salary:

60.38 - 86.30 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited college or university
MBA or equivalent advanced degree required
Ten or more years of professional experience, demonstrating progressive career growth and a pattern of exceptional performance in insight, strategy or consultative-type roles
prefer at least 2 years strategy consulting experience required
Demonstrated ability in translating consumer insights, research and analytics into actionable strategy, and experience supporting transformational strategies for companies and/or business units
Experience building research and analysis-backed understanding of company performance and translating this into strategic recommendations
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
Demonstrated ability to synthesize business and consumer data from multiple sources into insights with practical application to business needs
Experience using a hypothesis-driven approach to answer a business question and identifying ways to test a hypothesis
Demonstrated quantitative acumen, including ability to use excel to conduct basic data analysis

Job Responsibility

Owns evaluation of global enterprise performance, including Company Scorecard, Enterprise Competitive Scorecard, and goal-setting
Owns tracking and reporting of economic, consumer, and travel trends, including MLive trends, and drafting the Economy / Consumer slide for the Customer QBR
Owns competitive intelligence, including tracking broad competitive trends, moves of specific competitors, and developing perspectives on potential M&A activity within the industry
Develops and presents a quarterly PR update, highlighting key trends, competitor responses, and the impact on MI
Develops a monthly Insights Package providing insights into the business environment and Marriott’s performance
Prioritizes insights generation through agreements with Amex and Visa
Supports refinement and pull-through of the Company Strategy, including supporting development of insights / fact bases to inform annual company and continent strategy discussions
Connects the dots between research, analytics and business goals to develop and communicate recommendations that inform business strategy
Drives excellence in collaboration and communication across the organization both within the Global Insights, Strategy, and Analytics team and throughout the enterprise
Represents Strategy, Business Intelligence, and Data Operations (SBID) in a wide range of internal and external forums

What we offer

Coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts

Fulltime

Director of Marketing Operations, Global

Koala

Location:
Australia , Sydney

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Director of Marketing Operations, Global

Koala

Location:Australia , Sydney

Category:-

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

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