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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Director of Loss Prevention Multiproperty

Mexico, Riviera Maya · Job Posted February 18, 2026
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Job Description

Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Job Responsibility

  • Manages security/loss prevention operations on a daily basis
  • Assists in the development and implementation of emergency procedures
  • Conducts investigation of all losses of property assets
  • Deploys security staff to effectively monitor and protect property assets
  • Conduct periodic patrols of entire property and parking areas
  • Handles complaints, settling disputes, and resolving grievances and conflicts
  • Implements action plans to monitor and control risk
  • Leads Security/Loss Prevention Teams
  • Ensures Exceptional Customer Service
  • Conducting Human Resources Activities
  • Develops and maintains a working relationship with local law enforcement authorities

Requirements

  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area
  • Maintain first aid and CPR certifications required for Loss Prevention officers
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