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The Director of Labor Relations is responsible for leading and managing employee and labor relations functions across the college. This position ensures fair and consistent application of policies, procedures, collective bargaining agreements, and employment laws. This role serves as a trusted advisor and business partner to administrators, supervisors, and employees on a wide range of issues, including employee discipline, performance management, grievances, contract negotiations, and conflict resolution.
Job Responsibility
Serve as the college’s primary contact for employee and labor relations matters
Interpret and administer all Collective Bargaining Agreements (CBAs) – AFSCME and MCCC
provide guidance to management and staff on contractual obligations and rights
Manage all impact bargaining between the college and unions
Draft Memorandums of Agreement (MOAs), side letters, and settlement agreements with support of the Massachusetts Community College’s general counsel
Represent the college in all labor charge meetings
Manage employee relations matters, including investigations of employee complaints and workplace concerns (outside scope of Title IX/Affirmative Action) and the grievance, mediation, and arbitration processes
Provide coaching and counsel to supervisors and employees in concert with the Director of Restorative Practices and Mediation on performance management, corrective actions, and employee engagement strategies
Coordinate and support labor negotiations
prepare proposals, analyze data, and participate in bargaining sessions as needed
Partner with the DRPAM to monitor trends and proactively identify, address, and resolve employee relations issues before escalation
Collaborate with People & Talent colleagues to analyze employee and labor relations data and trends, develop actionable insights and reporting for management, and advance policy compliance, risk mitigation, and positive employee experiences
Collaborate with the Director of People Development to assess, design, develop, implement, and evaluate training to supervisors on employee and/or labor relations best practices
Maintain thorough and confidential documentation of all employee relations activities
Stay current with employment laws, contractual language, M.G.L. 150E regulations, and labor relations developments
All other duties as assigned
Requirements
Master’s Degree in Human Resources Management, Industrial Psychology, Labor Relations, Business, or related field
7-10 years of experience in labor and employee relations, including considerable experience in working with collective bargaining agreements, contract administration, and performance improvement management
Knowledge of mediation and arbitration practices
Proficiency with Microsoft and other Human Resources software, i.e., HRIS systems
Ability to multitask and work independently on projects
Ability to work effectively with a diverse group and population