Director of Knowledge Management & Content Jobs

LHH

Location:
United States, New York

Category:
Consulting

Contract Type:
Employment contract

Salary:

150000.00 USD / Year

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Job Description:

The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. The Director of Knowledge Management & Content is accountable for curating intellectual capital, leading knowledge-sharing communities, and acting as a bridge between internal expertise and external networks, leveraging emerging technologies to enhance content creation and collaboration. This role emphasizes amplifying the Advisory's impact internally and externally.

Job Responsibility:

Build and maintain a central knowledge library of reports, case studies, frameworks, and tools
Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP
Ensure consultants can easily access and repurpose high-value insights for proposals and delivery
Identify opportunities to apply AI and knowledge automation tools to capture, categorize, and distribute insights more effectively
Act as a connector between internal experts, practice areas, and external networks
Facilitate communities of practice across LHH geographies around core themes
Work closely with Practice Leads, Marketing, and Sales to align content and external partnerships with business development goals
Facilitate knowledge sharing across regions and practices to ensure global consistency and local relevance
Establish, organize and lead the Client Advisory Board schedule
Engage with industry associations, universities, and client forums to exchange knowledge and position the firm within key ecosystems
Curate the most relevant client success stories and business outcomes for internal and external use
Partner with Research Directors and Practice Leads to package IP into usable formats
Support consultants with pitch materials, evidence packs, and client-facing knowledge assets

Requirements:

Minimum 7+ years of experience in strategic partnerships, content marketing, or solution leadership
Proven success in managing internal and external relationships and producing high-impact content in a B2B professional services or consulting environment
Experience working with senior stakeholders and cross-functional teams
Experience introducing technology-driven enablement strategies, such as knowledge automation, generative AI, or analytics platforms, within a consulting or professional services environment is highly desirable
Strong relationship-building skills
Ability to host and lead both client and colleague forums which captures interest and engagement
Ability to foster multiple internal relationships and break down silos within the organization
Excellent writing, editing, and storytelling capabilities
Project management skills and ability to manage multiple initiatives simultaneously
Familiarity with digital marketing tools, content platforms, and analytics
Curiosity and openness to emerging technologies, with the ability to translate technical concepts into practical business value
Bachelor’s or master’s degree in communications, HR, Marketing, Business, or related field
Certifications in content strategy, partnership management, or similar are a plus

Nice to have:

Certifications in content strategy, partnership management, or similar
Additional languages

What we offer:

Compensation: $117,000 - $150,000 plus bonus
Medical, dental, vision, term life and AD&D insurance
Short-term and long-term disability
Additional voluntary benefits
Commuter benefits
Wellness plans
401k plan or a non-qualified deferred compensation plan
Available paid leave includes personal time off, paid holidays, and up to 6 weeks of paid parental leave

Additional Information:

Job Posted:
October 17, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Director of Knowledge Management & Content

LHH

Location:United States, New York

Category:Consulting

Contract Type:Employment contract