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Director of IT

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Casino Careersv

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Location:
United States , Chicago

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

150000.00 USD / Year
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Job Description:

The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment.

Job Responsibility:

  • Develop and execute the casino’s IT strategy aligned with business and regulatory requirements
  • Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance
  • Lead IT projects related to casino openings, system upgrades, and enterprise integrations
  • Oversee all IT systems, including casino systems, slot and table game interfaces, hotel and F&B systems, payroll/HRIS, and financial platforms
  • Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations
  • Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery
  • Maintain compliance with state gaming regulations, including Illinois Gaming Board (IGB) requirements
  • Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data
  • Collaborate with regulators and internal auditors on technology compliance reviews
  • Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence
  • Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity
  • Implement best practices in IT governance, risk management, and change control
  • Lead and mentor the IT team to deliver responsive, customer-focused support for all departments
  • Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements
  • Coordinate with surveillance, security, and compliance departments on integrated technology needs

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred)
  • 10+ years of IT experience, with at least 5 years in a leadership role in gaming, hospitality, or a highly regulated industry
  • In-depth knowledge of casino management systems, slot systems, and regulatory compliance (IGB experience highly preferred)
  • Strong background in cybersecurity, network administration, and enterprise systems
  • Excellent leadership, communication, and vendor management skills
  • Ability to thrive in a fast-paced, 24/7 hospitality and gaming environment
What we offer:
  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts

Additional Information:

Job Posted:
January 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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