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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is in search of a Director that will be responsible for leading a team of IT Sourcing & Category Management professionals and help guide the development and execution of strategic sourcing strategies that drive cost savings within CVS Health’s Information Technology categories. For background, the IT Sourcing & Category Management team manages over $3B in annual spend and supports key business units across the enterprise (e.g. Healthcare Services, Software, Shared Services, Infrastructure, Cloud Computing, Operations etc.). The role involves managing and guiding direct reports to identify and quantify cost reduction opportunities for the enterprise through spend analytics, market intelligence, and review of current vendor agreements. This position plays a significant role representing procurement on large scale strategic enterprise initiatives and special projects (e.g. sourcing process transformation, acquisition integration, etc.). This role reports to the Executive Director of IT Strategic Sourcing & Category management and will work in a collaborative environment that provides support and guidance to ensure Strategic Procurement is effectively serving its internal stakeholders and meeting established financial savings targets.
Job Responsibility:
Build and guide a high performing IT Sourcing & Category Management organization based on relationship management and categorization strategy
Standardize processes, documentation, reporting among the IT Sourcing & Category Management Org
Ensure the team develops and maintains refreshed and comprehensive Category Plans for all IT categories/sub-categories that can easily be consolidated and shared with Sr. Procurement leadership
Demonstrated ability to manage large-scale supplier relationships at all levels
Demonstrated knowledge of, and expertise in, various IT and Procurement concepts, practices, procedures, and compliance requirements
Maintain a pipeline of key initiatives to drive savings opportunities
Create a process for reviewing expiring contracts to ensure compliance with purchasing and contract policies
Work collaboratively with leaders within Procurement to deliver an end-to-end P2P process that effectively serves business stakeholders
Set clear and specific goals for your team including savings and cost avoidance targets
Ensure the team is delivering a high level of customer service by meeting internal SLAs
Provide Procurement leadership with weekly comprehensive updates of active and planned projects including current status and overall performance towards meeting or exceeding SLAs and savings targets
Provide Strategic direction on multiple concurrent medium-to-large sourcing engagements
Facilitate and lead internal team meetings with the goal of maintaining colleague engagement and facilitate development of organization
Represent the department and organization and effectively communicate and demonstrate Strategic Sourcing’s value proposition with regards to driving cost savings and RFP vendor selection
Leverage internal and external resources to identify opportunities to build the sourcing project pipeline: Market intelligence tools
Category spend data
Expiring contract reports
Requirements:
10+ years’ experience of relevant IT category management/college experience in a procurement/strategic sourcing or equivalent environment
5+ years of resource management and leadership experience
Proven experience with the Microsoft Office suite (Excel, PowerPoint, Outlook, etc.)
Proven experience negotiating and managing large, enterprise suppliers (i.e. Microsoft, Oracle, Saleforce, Broadcom, IBM, AT&T, Dell, AWS, Google, etc.), delivering commercial value aligned to operational delivery and category strategies
Proven experience managing, coaching and developing a team of procurement professionals at various stages of their careers
Demonstrated strong organization and project management skills
Proven exceptional stakeholder management skills with experience utilizing IT roadmaps to build effective Category Management Plans
Bachelor's degree in Management, Business, Economics, Supply-Chain, Finance, Accounting Technology or a in a related field or equivalent years of relevant experience is required
Nice to have:
Strong analytical ability, ability to think strategically, and learn and process new information quickly
Excellent verbal communication and interpersonal skills, with an ability to confidently and professionally interact with staff and leadership
Proven ability to handle multiple tasks without direct supervision, while paying strong attention to detail and follow-up
Eager to gain new experiences, qualifications, and responsibilities
Experience with electronic sourcing platforms, such as Ariba eSourcing
Ability to keep Sr. Procurement Leadership informed of current state of the team
MBA is preferred
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility