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We are seeking a Director of IT Infrastructure to lead the design, optimization, and security of a complex enterprise technology environment. This role is responsible for ensuring high availability, performance, and scalability across network, systems, and telecommunications platforms while aligning IT capabilities with business objectives. This leader will serve as a strategic partner to senior leadership, mentor technical teams, and drive infrastructure modernization, security, and operational excellence.
Job Responsibility
Lead the design, implementation, and ongoing support of enterprise network infrastructure (LAN/WAN, data centers, and co-location environments)
Oversee installation, configuration, and maintenance of routers, switches, firewalls, servers, and related systems
Ensure optimal performance, uptime, and scalability across all infrastructure environments
Manage patching, upgrades, and lifecycle planning for systems and hardware
Evaluate emerging technologies and recommend improvements to enhance performance and efficiency
Recruit, coach, mentor, and lead infrastructure and systems teams
Oversee day-to-day operations, performance management, and annual reviews
Foster a high-performance, collaborative, and accountable team environment
Serve as escalation point for complex technical issues
Lead network security strategy, monitoring, and continuous improvement initiatives
Partner with vendors and internal stakeholders to strengthen security posture
Support audit remediation and ensure alignment with regulatory and security standards
Oversee disaster recovery and business continuity planning for infrastructure systems
Act as technical lead for enterprise IT projects, ensuring successful delivery and timelines
Collaborate with business units to translate requirements into scalable infrastructure solutions
Communicate technical concepts clearly to non-technical stakeholders
Maintain documentation, reporting, and change management processes
Requirements
10+ years of IT infrastructure experience
3+ years of leadership or people management experience
Strong expertise in network technologies (e.g., TCP/IP, DNS, Active Directory)
Experience supporting enterprise systems, servers, and telecommunications environments
Proven ability to manage multiple priorities and lead complex initiatives
Bachelor’s degree in Computer Science or related field