Director of Infrastructure & Operations Job at 360 Resourcing Solutions (London)

Job Description

We are looking to recruit a Director of Infrastructure & Operations to join our team based at either our London or Midlands site. You will join us on a full time, permanent basis. In return, you will receive a salary of circa £96,000 per annum. The RAF Museum is a National Museum, sharing globally important stories while rooted in our communities. We are delighted that our Midlands site was recently named by Which? as the joint best Museum in the UK, with our London site joint top in the Capital. Great people are essential to our visitors-first ethos and we offer a generous package of benefits including excellent holiday entitlement and hybrid working opportunities.

Job Responsibility

Work closely with the CEO and SLT to develop and deliver the Museum’s long-term strategic plan
Lead the development and delivery of the Museum’s Estates strategy, supporting the Head of Estates to ensure the sustainability of the estate with well maintained, accessible and welcoming spaces for all visitors
Lead the Museum’s IT development, ensuring it is fit for purpose to support the Museum’s core business and its aspirations, both commercially and in terms of creative digital experience content and communications
Lead the Museum’s visitor engagement at both public sites, ensuring an exceptional experience for every visitor
Work with SLT colleagues and all teams to embed a ‘one museum’ ethos where care for our visitors, sharing our collections and commercial growth to support our work are complementary and interdependent
Lead on major Museum projects and contracts that relate to the postholder’s areas of responsibility
Co-ordinate and monitor all health and safety aspects of the Museum, both front and back of house, across the Museum estate
Ensure a joined up, proactive and pragmatic approach across the Museum with appropriate training in place and every individual understanding their responsibilities
Chair the Museum’s Health and Safety Committee and provide reports to the Museum Board and its Audit Risk and Resources Committee

Requirements

Significant expertise at senior level leading estates, operations and/or IT departments
Demonstrable project and contract management expertise
Experience setting and monitoring significant budgets
Significant experience or knowledge of health, safety and security in a visitor-focused environment
Puts the Museum’s warm welcome to visitors first across all planning and delivery, always acting as their advocate
Pragmatically balances risk to ensure processes are effective, streamlined and proportionate

What we offer

excellent holiday entitlement
hybrid working opportunities

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