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We are looking for an accomplished HR leader to oversee regional HR operations for the U.S. and Canada from Garland, Texas. This position will guide a large, multi-entity function serving a broad employee population while improving consistency, scalability, and service quality across core HR programs. The role is ideal for someone who can strengthen day-to-day operations, lead a sizable team, and shape a more modern HR support model in a fast-moving environment.
Job Responsibility
Direct regional HR operations across the U.S. and Canada, ensuring dependable delivery across multiple business entities and employee groups
Lead, coach, and develop a team of HR professionals, setting priorities, clarifying accountability, and raising overall service performance
Oversee core HR service areas such as talent acquisition, pre-start onboarding, employer branding support, compensation processes, benefits administration, mobility programs, payroll, and HR administration
Provide governance and operational leadership for key HR technology platforms, including Dayforce ownership and close coordination with global partners supporting SuccessFactors and learning systems
Establish stronger processes, controls, and service standards to improve accuracy, consistency, and responsiveness without disrupting business needs
Manage relationships with HR leaders, operational leadership, and global HR partners by reviewing performance metrics, gathering feedback, and driving service improvements
Own the regional operating budget for the HR center, including staffing plans, vendor oversight, and system-related expenditures
Support acquisition-related HR integration efforts by preparing operations, stabilizing service delivery, and incorporating newly added organizations into the regional model
Navigate complex, high-volume demands by bringing structure, prioritization, and steady execution to a rapidly changing environment
Requirements
Bachelor's degree required
Master's or MBA preferred
HR certification such as SHRM-CP/SCP or HR Certification Institute PHR/SPHR preferred
Compensation or Total Rewards certifications (CCP, GRP, CBP, TRP) preferred
12+ years of progressive human resources experience, including significant leadership responsibility in HR operations or shared services
Proven success managing large-scale HR service delivery across multiple entities, business units, or geographies
Experience leading and developing teams, including oversight of managers and cross-functional HR specialists
Strong background in employee relations, HR administration, onboarding, benefits, and HR systems
Hands-on knowledge of HRIS platforms, with direct experience using Dayforce and familiarity with SAP SuccessFactors HCM
Demonstrated ability to manage budgets, vendors, and operational priorities in a complex business setting
Comfortable working in a fast-paced environment that requires both process improvement and dependable day-to-day execution
Strong communication and stakeholder management skills with the ability to partner effectively with senior leaders and HR colleagues
What we offer
medical, vision, dental, and life and disability insurance