This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a dynamic and strategic Director of HR Operations to lead and optimize our human resources infrastructure in Greenwich, Connecticut. This role is integral to driving operational excellence by developing scalable processes, implementing technology solutions, and fostering valuable partnerships to support organizational growth. The ideal candidate will balance strategic planning with hands-on leadership, ensuring HR operations remain compliant, efficient, and aligned with the company's evolving needs.
Job Responsibility:
Collaborate with the HR Director to develop and implement a comprehensive HR operations strategy that incorporates technology advancements and process improvements
Oversee the partnership with the Employer Organization, ensuring optimal service delivery, negotiating enhancements, and adapting to changing business requirements
Design and execute a multi-year roadmap for HR operations transformation, focusing on system upgrades, automation, and operational efficiency
Work closely with the Finance team on HR-related reporting, headcount management, incentive programs, and budget oversight
Ensure HR infrastructure is prepared to support new business models, growth strategies, and organizational transitions
Lead and develop a high-performing HR Operations team, fostering accuracy, efficiency, and exceptional service standards
Establish metrics and reporting frameworks to measure HR's contribution to business outcomes and identify areas for improvement
Maintain compliance and audit readiness across all HR operational areas, including payroll, benefits administration, and employee data management
Serve as the point of escalation for complex HR operational issues, ensuring timely resolution and continuous improvement
Stay informed on HR technology trends, regulatory updates, and industry best practices, proposing innovative solutions to leadership
Requirements:
Proven experience in leading HR operations, with a strong background in process optimization and technology implementation
Expertise in managing relationships with Employer Organizations or similar external partners
Demonstrated ability to lead transformation initiatives, including system enhancements and process automation
Solid understanding of HR-related financial reporting, budgeting, and incentive program management
Strong leadership skills with the ability to build and motivate high-performing teams
Knowledge of compliance standards and audit readiness in HR operations
Familiarity with data-driven decision-making and operational metrics
Up-to-date knowledge of HR technology trends and regulatory changes